Records Management Specialist II

Overview

CGS Federal (Contact Government Services) is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. We offer an environment where employees feel supported and opportunities for professional growth through various learning opportunities.

Base pay range
$45,000.00/yr - $65,000.00/yr

Employment Type: Full-Time, Mid-Level

Department: Office Support

Responsibilities

• Provide administrative support for a large Federal agency initiative.
• Carry out tasks that require attention to detail in a fast-paced environment.
• Anticipate the needs of others and contribute to government innovation and collaboration.

Skills and attributes for success

• Customer Service Excellence: Interact professionally with a wide range of individuals, resolving issues promptly and maintaining a positive, empathetic approach.
• Strong Organizational and Time Management Skills: Manage records, files, and data systematically and accurately with attention to detail.
• Adaptability with Technology: Comfortable with electronic records systems and rapidly learning new software or processes.
• Training and Development Capabilities: Experience delivering training and developing clear, engaging instructional materials.
• Effective Communication: Excellent written and verbal communication for documenting procedures and supporting end-users.
• Team-Oriented with Independent Drive: Collaborative, proactive, and capable of contributing to continuous improvement.

Qualifications

• Experience in a customer service role with a strong focus on client satisfaction and support.
• Background in records or data management, including organizing, maintaining, and retrieving information efficiently.
• Proficiency in current versions of Microsoft Windows and Microsoft Office Suite.
• Experience with electronic recordkeeping systems or document management platforms.
• Experience in training roles, including designing and facilitating training modules.

Ideally, you will also have

• College Degree

Our Commitment

CGS strives to simplify and enhance government processes through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit client needs and solve challenging problems.

We care about our employees and offer a comprehensive benefits package, including

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Join our team and become part of government innovation!

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