RECEPTIONIST-PRN

Receptionist Opportunity

West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over three decades. Our 176-bed acute care facility is fully accredited and includes a 16-bed residential treatment center for adult chemical dependency. We offer a broad range of behavioral health programs for children, adolescents, and adults. Treatment is offered at multiple levels of care including inpatient, partial hospitalization, and intensive outpatient. We are available 24 hours a day, seven days a week to assist you and answer your questions about treatment options and insurance coverage. The hospital is easily accessible off the Southwest Freeway near the Galleria.

West Oaks Hospital is seeking a dynamic and talented receptionist to join our team of compassionate, dedicated professionals. The receptionist will demonstrate exemplary service excellence and serves as a primary point of contact with hospital patients, visitors, and employees. The receptionist will be responsible for answering the hospital switchboard in a professional and timely manner; greets and assists visitors; distributes mail to departments; and assists with various clerical duties and projects.

Work Schedule:

• Tues, Thurs 4-8pm
• Every other Friday 4-8pm
• Every other Saturday 2:30pm-10:30pm
• Every other Sunday 3-10:30p or 4:30p-7:30p (depending on rotation)
• Flexibility to cover some additional shifts for vacation requests, personal time off, etc.

Job Duties:

• Answer all incoming calls in a timely and professional manner by the third ring using a standardized greeting
• Utilize paging system to page staff and make announcements
• Provide access to patients, visitors, and employees upon entry to the hospital
• Greet and assist customers
• Ensure proper identification is presented and documentation is completed
• Assist with clerical duties and projects as needed

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive compensation
• Career development opportunities within UHS and its 300+ subsidiaries

About Universal Health Services:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities, and ambulatory care access points, an insurance offering, a physician network, and various related services located all over the U.S. States, Washington, D.C., Puerto Rico, and the United Kingdom.

Qualifications Requirements:

• Education Required: High School Diploma or GED. Two years of college preferred.
• Licensure and certification Required: CPR and hospital de-escalation certifications.
• Experience Required: Prior experience as a receptionist desirable. Computer knowledge and healthcare experience a plus.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Avoid and Report Recruitment Scams:

We are aware of a scam whereby imposters are posing as recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.