Receptionist / Dispatcher

Receptionist/Dispatcher

We're Hiring: Receptionist/Dispatcher

Location: SERVPRO of Alexandria/Marlton/Morningside | Full-Time | MondayFriday | Hourly

Are you an organized, detail-loving professional who thrives in a fast-paced environment? Do you enjoy keeping things running smoothly behind the scenes? We're looking for a reliable and motivated Receptionist/Dispatcher to join our team and support daily operations that make a real impact.

Why You'll Love Working With Us

At SERVPRO of Alexandria/Marlton/Morningside, we don't just offer jobswe build careers. As a SERVPRO franchise, we're part of a trusted name in restoration and cleaning, and we believe in investing in our team's success.

We offer:

• Competitive pay
• Excellent benefits
• Career advancement opportunities
• Supportive leadership and team culture
• Training and professional development

As the Dispatch Coordinator you will assist with scheduling a team to the customer's location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need you could thrive in this environment!

Key Responsibilities

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
• Review and maintain the scheduling software so that appropriate teams are routed accordingly
• Perform detailed and accurate data entry
• Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
• Collaborate and assist with other departments, as needed

What You Bring

• High school diploma or equivalent (some college is a plus!)
• 1+ years in an office or administrative role (HR experience a bonus)
• Strong organizational skills and attention to detail
• Comfortable using software and learning new tools
• Access to a personal smartphone compatible with company apps
• Clear, professional communication skills
• A can-do attitude and team-first mindset

Work Details

• Full-time: 7:00 a.m. 6:00 p.m. (hours to be determined at hire) Monday through Friday
• Occasional travel may be needed
• Light physical activity (filing, lifting supplies, etc.)

Ready to bring your organizational talents to a team that values your work and helps you grow? Apply today!

Each SERVPRO Franchise is independently owned and operated. Employment with a SERVPRO Franchise is not employment with SERVPRO Industries, LLC or the franchisor.