Quality Manager

Quality Control/Assurance Manager

Serves as a Quality Control/Assurance Manager. Incumbent is responsible for conducting performance studies, coordinating, communicating & monitoring the contract quality control/assurance program & surveillance systems for support of base operations & support services. Incumbent is an advisor to the Site Management Office, Directors, Managers & Supervisors on matters of contract quality assurance & surveillance. Establishes & maintains professional working relationships to ensure that quality management, monitoring & evaluation of contractor performance are documented. Develops implements & manages the resources for the Quality System (QS). The Quality Manager ensures the implementation and effectiveness of the Business Management System (BMS) operational & functional elements. Monitors, inspects, evaluates, validates & analyzes service delivery, policy, procedures, and related documentation & records. Analyzes discrepancies, assists root cause analysis & validates corrective action implementation. Coordinates minor discrepancy correction directly with the responsible Department. Serves as the liaison to the Quality Representatives & supports the interface with Government Quality Assurance Evaluators (QAEs) daily. Ensures & promotes continuous improvement. Attend and be an active participant in staff meetings & report on pertinent information or status on minor & major program elements, quality related statistics & system elements with respect to quality problems or opportunities. Participate in scheduling meetings, multi-program planning meetings in support of overall facility program coordination, assigned meetings relating to Quality inspections, audits & Quality System Administration.

Responsibilities:

• Fosters a positive environment that is fair, equitable, inclusive and ethical.
• Counsel, coach, and mentor Quality team members.
• Broad knowledge of the full range of principles, concepts, & methodology related to QA/QC functional programs, & considerable skill in applying this knowledge to the planning & accomplishment of a variety of difficult and complex work.
• Coordinates with corporate Quality team and ensures proper flow down of practices, policies and procedures.
• Comprehensive and thorough knowledge of acquisition QA/QC concepts, principles, methods, practices and the skills to design, plan and implement an effective and economical quality assurance program.
• Extensive knowledge of the practices, policies, and procedures of related functional and administrative activities such as contract administration, engineering, production, procurement, logistics and supply.

Qualifications:

• Education: Bachelor's degree.
• Certifications: Base Clearance Six Sigma Green Belt Black Belt/Lean
• Experience: Minimum of three (3) years of general experience in; managerial, budgetary, professional, investigative & technical activities related to the provision of services in support of specified military base support operations & logistical service contracts preferred. Five years' experience in progressively responsible positions in support of QA/QC related work encompassing the following: program planning, earned value management, data collection and analysis, quality/Six Sigma/Lean techniques, broad knowledge of organization and functions for a military base operation including logistics, customer service, communications, supply & transportation.
• Other Requirements: Extensive Management experience in Quality Control & Quality Assurance (5 Years'). Specialized areas of performance: ability to facilitate business negotiations, gain cooperation and coordinate the work of others, skill in written and oral presentations, capability to adjust work operations to meet emergency or changing program requirements within available resources, ability to establish objectives and performance goals and assess progress, ability to evaluate and validate organizational and operational problems and develop timely and economical solutions.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.