Quality Assurance Engineering Manager

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

As the Quality Manager, Engineering, You will establish and implement quality standards. Monitor workflows, processes, and products. Create quality documentation. Collaborate with operations managers to identify opportunities for improvements to workflow and controls, to ensure they comply with health and safety codes and regulations.

You will oversee quality and maintenance for the site, ensuring that processes needed for the Quality Management System (QMS) and Engineering Programming is implemented and maintained.  You will report on the performance of the QMS, recommend improvements, promote awareness of customer requirements throughout the organization.  You will need to have excellent communication skills to deal with Team Members, as well as customer facing interactions.  On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Execute the QMS according to documented policies and procedures, meeting the requirements of the ISO9001 quality standards
• Work creatively with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)
• Cultivate productive relationships with customer representatives and manage Corrective Action Requests (CAR)
• Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions
• Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements
• Coordinate staff training, ensuring maximum productivity and adherence to regulatory guidelines; ensure that facility/department training status and setup is reviewed at the required frequency, and the training requirements are met in a timely manner
• Schedule, review and follow-up on work instructions with supervisors by designated areas of responsibility
• Coordinate activities for team members, ensuring effective use of productive working hours
• Support plant operations in identifying Lean process improvement opportunities
• Direct and prioritize the activities of the site maintenance technician.

• Review the system at planned intervals to ensure its continuing suitability, adequacy and effectiveness
• Identify opportunities for improvement and the need for changes in the system; support plant operations in identifying Lean process improvement opportunities
• Serve as the site audit authority for all internal and external company audits
• Drive world-class quality and safety metrics across the site; drive continuous improvement across metrics
• Schedule, review and follow up on work instructions with supervisors in designated areas of responsibility
• Ensure that facility/department training status and setup is reviewed at the required frequency and that training requirements are met in a timely manner

What you need to success at GXO:

At a minimum, you’ll need

• Bachelor’s degree or equivalent related work or military experience

• 3 years of transportation or logistics experience
• Supervisory experience
• Proficiency with Microsoft Office
• Experience in AS9100 or ISO environment

It would be great if you also have:

• Lean or Six Sigma experience
• Experience with warehouse management and inventory management software 
• Demonstrated commitment to process excellence by ensuring proper, efficient and accurate use of defined processes and procedures
• Solid verbal and written communication skills; able to communicate with all levels of the organization as well as with the client

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.   

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