PT- Courtside Server

Courtside Server Job Description

The job description for a courtside server includes the following responsibilities and skills:

1. Greeting and Seating Guests: Welcome patrons as they arrive, ensuring a friendly and warm atmosphere. Guide them to their tables, providing menus and introducing the day's specials.
2. Taking Orders: Accurately take food and beverage orders from customers, ensuring to clarify any dietary restrictions or preferences. Use active listening skills to confirm orders and repeat them back to ensure accuracy.
3. Menu Knowledge: Maintain an in-depth understanding of the menu, including ingredients, preparation methods, and potential allergens. Be prepared to answer questions and make recommendations based on customer preferences.
4. Serving Food and Beverages: Deliver orders to tables promptly and efficiently, ensuring that all items are presented well.
5. Maintaining Cleanliness: Maintain cleanliness and organization in the dining area. Cleaning the courtside bar area after the event and taking inventory of beverages.
6. Collaborating with Staff: Collaborated with kitchen and bar staff to ensure efficient service.
7. Handling Payments: Process payments, handle cash, and operate a point-of-sale (POS) system.
8. Customer Service: Handle customer complaints professionally and escalate issues when necessary.

These responsibilities are essential for providing a memorable dining experience and ensuring customer satisfaction. The role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.