Property Damage Restoration Supervisor

Property Damage Restoration Supervisor

At SERVPRO, we are dedicated to restoring properties and lives to their pre-damage state with a commitment to excellence and customer satisfaction. We pride ourselves on our skilled team, innovative solutions, and unwavering dedication to quality service. We're seeking a dynamic Property Damage Restoration Supervisor to join our team and lead our efforts in delivering exceptional restoration services.

The Property Damage Restoration Supervisor will oversee the day-to-day operations of our restoration projects. This role requires a blend of leadership, technical expertise, and customer service skills. The ideal candidate will have a strong background in property damage restoration, excellent problem-solving abilities, and a proven track record of managing teams effectively, along with great customer service skills.

Key responsibilities include:

• Supervise and coordinate restoration projects from initiation to completion, ensuring they are executed efficiently and meet quality standards.
• Lead, mentor, and manage a team of restoration technicians, providing training, support, and performance evaluations.
• Assess property damage and create detailed work scopes and estimates in collaboration with clients and insurance adjusters.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Communicate effectively with clients, addressing concerns and providing regular updates on project progress.
• Manage project budgets, timelines, and resources to ensure projects are completed within scope and on schedule.
• Conduct site inspections and quality control checks to ensure high standards of workmanship and customer satisfaction.
• Stay current with industry trends, best practices, and advancements in restoration technology.

Qualifications:

• Proven experience in property damage restoration, with a strong understanding of restoration techniques, equipment, and safety protocols.
• Previous supervisory or management experience in a similar role is highly desirable.
• Strong leadership skills with the ability to motivate and guide a team.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Proficiency in project management software and tools.
• Relevant certifications (e.g., IICRC) are a plus.
• Ability to work in a fast-paced environment and handle multiple projects simultaneously.
• Valid driver's license and reliable transportation.

Why join us?

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.

Be part of a company that values innovation and excellence in property restoration.

Physical and work environment requirements include:

• Regularly lifting 50 pounds independently, occasionally lifting up to 100 pounds with assistance.
• Walking and standing for long periods of time.
• Driving, sitting, climbing ladders, working at ceiling heights, working in tight spaces (i.e. crawl spaces, attics).
• Repetitive pushing/pulling/lifting/carrying objects.
• Working with and around chemicals, working overhead.
• Frequently exposed to fumes or airborne particles.
• Occasionally exposed to a variety of extreme conditions such as heat, noxious odors, etc.
• The noise level in the work environment and jobsites may be loud.
• The employee will be required to occasionally wear a respirator for their safety.

Normal working hours, additional working hours, and travel requirements:

• This is a full-time, non-exempt FLSA status position, working 8:00 a.m. 4:30 p.m., Monday Friday, 40 hours per week.
• This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work.
• Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
• Additionally, there is a rotating nights and weekends on-call schedule for emergency services all production employees are required to assist with.
• Wages: $23.00 to $28.00 per hour.

Job type: Full-time, non-exempt FLSA status.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.