Project Coordinator

Project Coordinator

We are seeking a Project Coordinator to join our team in Southwest Florida, based in Fort Myers. The role involves providing exceptional service as the single point of contact for our homeowner customers. You will collaborate closely with the sales team to ensure personalized communication throughout the homeowner's project journey.

Responsibilities

• Build relationships with homeowners and deliver outstanding customer service.
• Collaborate with team members to advance homeowner projects through various stages.
• Respond promptly to customer inquiries and requests.
• Work alongside the sales team to address paperwork issues, manage change orders, and monitor ongoing projects.
• Distribute post-installation surveys and assist in resolving any post-installation issues.
• Perform data entry tasks efficiently.

Essential Skills

• High school diploma or equivalent.
• 1+ year of customer service experience.
• Strong communication and time management skills.
• Proficiency in Microsoft Office suite.
• High attention to detail.
• Excellent interpersonal skills.
• Ability to organize and manage simultaneous tasks.

Additional Skills & Qualifications

• Experience in project coordination and administrative support is beneficial.
• Organized with strong administrative skills.
• Experience with change orders.

Work Environment

This is a full onsite role at a 55-person location with 7 office staff. You will work closely with an install project manager, design consultant, order entry processor, and production team based in MN. All orders are manufactured, installed, and warrantied through RBA. Working hours are Monday to Friday, either 8am-4:30pm or 8:30am-5pm. The company offers opportunities for growth over the next five years, with potential for roles as a supervisor or manager. This is a temp-to-hire position with profit-sharing and incentive plans available for permanent roles.

Job Type & Location

This is a contract to hire position based out of Fort Myers, Florida.

Pay and Benefits

The pay range for this position is $25.00 - $26.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Myers, FL.

Application Deadline

This position is anticipated to close on Sep 12, 2025.