Program Analyst

Job Family :

Management Consulting

Travel Required :

Up to 10%

Clearance Required :

Active Secret

What You Will Do :

The Program Analyst will join a dynamic team supporting a global IT implementation at the Department of State. In this role, the candidate will work with stakeholders and Business Owners, provide functional expertise, and translate business requirements and needs to the program team. The individual will also be responsible for engaging with stakeholders, facilitating key meetings, and analyzing and documenting requirements.

Day to Day Responsibilities May Include:

• Engaging with business owners and key stakeholders to identify and document business requirements and workflows

• Providing clear, routine, and effective communication between Product Delivery Team, Business Owners, and key stakeholders

• Providing technical documentation to capture system functionality and workflows

• Leading development of technical user manuals

• Conducting presentations and communicating product features to Product Delivery Team and Business Owners, and aiding in the coordination and communication of cross-team initiatives

• Performing dedicated issue/risk/change management and solutioning

• Overseeing product deployments according to deployment plan and roadmap, monitoring progress and addressing issues that arise

• Monitoring system performance, troubleshooting issues, and providing ongoing support to users.

What You Will Need :

• An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance

• Bachelor's Degree

• FIVE (5) or more years’ experience supporting business process improvement activities

What Would Be Nice To Have :

• Experience with the Department of State

• Experience with Kahua construction management software

• Understanding of Agile methodologies & frameworks (SAFe, Scrum, Kanban).

• Experience with Azure DevOps

• Ability to convert business use cases into actionable tasks for technical teams

What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

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