Product Development Engineer

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Product Development uses design thinking & user experience methods to deliver breakthrough products and services that delight our customers. We bring innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to advancements in autonomy, electrification, smart mobility technologies, and more!

In this position...

At Ford, we're dedicated to keeping our customers moving. The Ford Customer Service Division (FCSD) is at the heart of this commitment, ensuring that every Ford vehicle continues to deliver a trusted experience throughout its lifetime. Within FCSD, our Service Parts Engineering team plays a critical role. We are the "eyes, ears, and voices" of Ford, directly impacting customer satisfaction and revenue generation by ensuring the right part, with the right quality, is available at the right time for our growing service product business. We bridge the gap between production engineering, manufacturing, and customer experience, making sure every component meets the unique demands of aftersales and fleet needs.

We are seeking a highly detail-oriented and dynamic Electrical Engineer to join our Service Parts Engineering team. This role is crucial for delivering the lifetime value our customers expect from Ford. You will be instrumental in ensuring the seamless flow of service parts, from initial design concepts through to end-of-life, directly impacting customer satisfaction and business success. If you are passionate about product integrity, enjoy complex problem-solving, and thrive in a collaborative, data-driven environment, this is the role for you.

Key Responsibilities

As a Service Product Engineer, you will champion the development and management of service products for North American Programs. We need leadership to help Ford accelerate further service product offerings as part of our enterprise aftermarket parts strategy. Your responsibilities will include:

Product Lifecycle Management : Lead the design, development, launch, and ongoing maintenance of vehicle service products, ensuring their availability and quality throughout the vehicle's lifecycle.

Data-Driven Analysis : Proactively identify, extract, and synthesize complex technical and business data from a wide range of internal and external sources to inform product decisions and strategy.

Cross-Program Commodity Management : Successfully manage parts and components across multiple vehicle lines, ensuring consistency and efficiency.

Program Integration : Review and interpret vehicle content specifications (e.g., PDO, WERS, GCAT/ECAT, FEDE) to ensure service product alignment.

Feasibility & Planning : Provide critical input into the Cost, Feasibility, and Timing (CFT) process, contributing to strategic product planning.

Continuous Improvement : Apply lessons learned from past service part offerings to resolve current program issues and innovate future product solutions.

Cross-Functional Collaboration : Serve as a key interface with diverse teams including Planning, Program Management, Purchasing, Vehicle Programs, and other engineering groups.

CAD/CAE Proficiency : Utilize advanced CAD/CAE tools (e.g., Team Center, Vis Mockup, Catia) to navigate product content, perform 3D sectioning, conduct technical evaluations, and assess form, fit, and feasibility.

Technical Research & Documentation : Conduct in-depth research using various engineering systems (e.g., WERS, GCAT/ECAT, FEDE) to gather part information, release levels, usage data, global requirements, design rules, and test methods for comprehensive design verification plans (DVP/PVP).

Supplier & Manufacturing Engagement : Collaborate with suppliers, core engineers, and manufacturing teams to ensure product manufacturability, quality controls, and adherence to corporate engineering and manufacturing statements of work (ESOW, MSOW).

Quality Assurance & Compliance : Implement and apply robust quality tools (e.g., FMEA, DVP, SCCAF, Control Plan, PPAP, 8D) to ensure product integrity, evaluate technical documents, and sign-off on engineering releases in compliance with Ford Global Requirements, Design Rules, and Federal Regulations.

What You'll Bring

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  Bachelor’s degree in mechanical/electrical/chemical engineering.

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  Proven experience in product development, engineering, or a related technical role within the automotive or a similar complex manufacturing industry.

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  Strong project management skills, with the ability to manage multiple priorities and drive projects to completion.

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  Proficiency in CAD/CAE software (e.g., Team Center, Catia, Vis Mockup) and experience with 3D modeling and analysis.

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  Familiarity with quality tools and methodologies (e.g., FMEA, DVP, PPAP, 8D).

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  Demonstrated ability to analyze complex data and translate insights into actionable plans.

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  Excellent communication, interpersonal, and collaboration skills to effectively interface with internal teams, suppliers, and stakeholders.

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  A strong passion for customer satisfaction and understanding the lifetime value of a product.

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Bonus Points If You Have

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  Master’s degree in engineering.

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  Experience with aftermarket, service parts, or fleet product development.

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  Knowledge of Ford's internal engineering systems and processes (e.g., WERS, FEDE, PDO).

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You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits, click here:

This position is a range of salary grades GSR5-GSR8 .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call .

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-KH2

Requisition ID : 50059