Product Delivery Manager

Product Delivery Manager

Eliassen Group is looking for a Product Delivery Manager to join our WiFi Product team. This position is responsible for leading a subset of the WiFi Product Roadmap for the team and business. The role will primarily focus on maturing, developing and deploying a cross-functional Roadmap to drive success of highly strategic and visible programs that will meet evolving customer needs and business opportunities. In collaboration with Operations, Sales, Marketing, Legal, IT, Engineering, and other Product teams, the Product Delivery Manager will help define and execute plans to deliver an industry leading customer experience.

Responsibilities:

Actively and consistently follow and support all efforts to simplify and enhance the team efforts including following of processes and standards, as well as definition and implementation of new best practices.

Accountable for Product lifecycle tasks and expectations are met between Roadmap approval and program closeout.

Accountable and responsible for end-to-end Project management artifacts, including: Project Plan, logging and use of RAID logs, reporting, and other communication activities.

Responsible for effective stakeholder management and ensuring dynamic and appropriate communication for working team members as well as executive stakeholder levels related to the owned Roadmap items, or relevant workstreams as well as other projects of interest.

Responsible for cross-functional project risk identification and mitigation including identifying and clarifying known risks, known unknown risks, as well as facilitation of activities to mitigate against unknown unknowns.

Ensures integration of projects and adjusts project scope, timing, and budgets as needed. May also coordinate with multiple project managers to assemble overall program plan.

Serves as a mentor to product owners and project leaders, educating and assisting with implementing project management processes and making improvement/changes.

Accountable for plans and teamwork assignments, directing work efforts, reviewing integrated project plans, escalating and communicating resource needs, and driving resolution of issues as appropriate.

Responsible for delivering all projects contained in the project portfolio on time and meeting the strategic business requirements.

Responsible for managing all aspects of the design, development and implementation of the program portfolio.

Other tasks and duties as assigned to support WiFi Product objectives.

Experience Requirements:

Ability to work independently with no supervision and guidance

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to prioritize and organize effectively

Ability to define key performance indicators/metrics

Ability to effectively analyze and interpret data

Ability to show judgement and initiative to accomplish job duties

Ability to document, prepare, and deliver data-driven presentations

Exceptional ability to communicate with all levels of management and company personnel

Exceptional ability to influence internal and external key stakeholders and build consensus

Ability to make decisions and solve problems while working under pressure

Ability to develop strong working relationships with peers and project members

Expert ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole

Advanced ability in implementing program and project plans and monitor progress, resource usage and quality, as well as mapping critical path and all dependencies

Advanced understanding and ability to manage complex program and project budgets

Advanced knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified

Basic understanding of JIRA concepts and practices

Skilled in Microsoft Project software a plus

Experience with Microsoft SharePoint a plus

WiFi domain expertise and understanding of WiFi router features and capabilities a plus

Mobile / 5G domain experience a plus

Experience with developing products / features for subscription-based products a plus

Experience with developing physical products requiring lifecycle management a plus

Experience as a project, product, or program manager launching a physical product is a plus

Experience in Telecommunications industry; experience managing programs within Spectrum a plus

Education Requirements:

Project/Program Management experience 6-8+ years

Technical or IT or Engineering work experience 5+ years

Bachelor's degree required