Process Optimization Specialist / Business Architect

**This role is not eligible for 100% remote work. Employees must live within a commutable distance of the Boston Metropolitan Area and must be willing to be onsite at the client and/or Slalom Boston office up to 5 days a week.**
Role: Process Optimization Specialist/Business Architect
Title: Principal
Location: Boston
Who You'll Work With
At Slalom, our Delivery capability is the engine that powers transformation. We are the connective tissue across all capabilities-bringing strategy to life through execution that is rigorous, adaptive, and outcome-driven.
You'll join a community of delivery professionals who thrive in complexity and are passionate about making things happen. Our teams lead high-impact initiatives across industries, partnering with clients to navigate ambiguity, align stakeholders, and deliver results that matter. Whether it's a multi-workstream transformation or a product launch, we bring clarity, structure, and momentum to every engagement.
We work shoulder-to-shoulder with clients, tailoring delivery approaches to meet them where they are-whether Agile, Waterfall, or hybrid. Our focus is on enabling predictable, repeatable outcomes that help organizations dream bigger, move faster, and build better tomorrows.
What You'll Do

• Lead strategic process optimization and business architecture engagements across complex client environments.
• Partner with stakeholders to assess current-state operations, identify inefficiencies, and design future-state processes that align with business goals.
• Translate business strategy into actionable process and capability models, leveraging frameworks such as BPMN, value stream mapping, and capability modeling.
• Facilitate workshops and working sessions to drive alignment, uncover insights, and co-create solutions.
• Use AI-powered tools and techniques (e.g., process mining, intelligent automation, generative AI for documentation and analysis) to accelerate discovery, design, and delivery.
• Collaborate with cross-functional teams including technology, product, and change management to ensure seamless execution.
• Mentor consultants and contribute to the growth of Slalom's process and business architecture community.
• Influence Slalom's delivery methodology by integrating emerging technologies and best practices.

What You'll Bring

• 10+ years of experience in process optimization, business architecture, or enterprise transformation, ideally in consulting or enterprise environments.
• Deep expertise in process modeling, capability mapping, and business analysis.
• Strong understanding of operational excellence, lean principles, and digital transformation.
• Experience applying AI and automation tools to streamline process discovery, analysis, and optimization.
• Ability to navigate ambiguity, influence stakeholders, and drive consensus across diverse teams.
• Excellent facilitation, communication, and storytelling skills.
• Familiarity with tools such as Signavio, ARIS, Visio, Lucidchart, or similar.
• Bachelor's degree in business, engineering, or related field; advanced degree or certifications (e.g., CBPP, TOGAF, Six Sigma) preferred.

About Us
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $133,000 to $188,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.