Procedure Scheduler

Procedure Scheduler
Spokane, WA - In-Office | Full-Time | $26.86-$33.72 per hour
About Us
At Cardiac Study Center, we believe in compassionate, innovative care that improves heart health and transforms lives. With over 50 years of experience serving the Pacific Northwest, we continue to grow our team of professionals committed to exceptional patient care. Join us in building the future of cardiology-one heartbeat at a time.
Why You'll Love Working With Us

• Monday-Friday schedule with no weekends or holidays
• Supportive team atmosphere where you're trusted to work independently
• Opportunities for career development and internal growth
• A mission-driven organization with a focus on patient-first care
• Comprehensive benefits package, including:
  • Medical, dental, and vision coverage
  • 401(k) with employer match
  • Paid time off, holidays, and floating holidays
  • Tuition assistance for continued education
  • Employee wellness programs and mental health resources

About the Role
As a Procedure Scheduler , you'll coordinate complex cardiology appointments and act as a key liaison between patients, providers, hospitals, and clinic departments. Your attention to detail, communication skills, and ability to work independently will directly contribute to delivering an exceptional patient experience.
Your Day-to-Day Responsibilities
Scheduling & Coordination

• Schedule and coordinate complex appointments, testing, and procedures on tight timelines
• Provide patients with detailed appointment prep instructions
• Manage all incoming and outgoing medical records
• Work closely with the RN Watchman Coordinator to support timely scheduling

Patient Communication & Triage

• Serve as a centralized point of contact for patients and families
• Conduct basic phone triage and respond to scheduling inquiries
• Maintain patient history and ensure EMR accuracy

Liaison & Support

• Act as a liaison between patients, providers, hospitals, and internal departments
• Support education efforts by preparing and distributing pre- and post-op materials
• Contribute to patient education content development with the clinical coordinator
• Deliver outstanding customer service in a compassionate and professional manner

Administrative Excellence

• Ensure appointments are free from conflicts and documentation is complete
• Assist with additional administrative tasks as assigned
• Demonstrate initiative and independence in a fast-paced work environment

What You'll Need to Succeed
Qualifications

• High school diploma or GED required
• Minimum of 6 months related medical office or scheduling experience
• Previous Medical Assistant experience strongly preferred
• Strong multitasking, organization, and communication skills
• Proficiency in computer systems and EMR platforms
• Ability to remain compassionate and professional in a busy clinic setting

Work Environment
This is a full-time, in-office position located at:
910 W 5th Ave, Spokane, WA 99204

• Schedule: Monday-Friday, 8:00 AM - 5:00 PM
• No weekends or holidays
• Standard medical office environment

Join Our Team
If you're a motivated and detail-oriented scheduler with a heart for patient care, we'd love to connect with you. Help us deliver high-quality, coordinated care in a role where your work makes a meaningful difference.
Position ID: Pending