Principal Software Engineer (Go/Python, Scalable, APIs)

Principal Software Engineer

Ticketmaster is seeking a highly skilled Principal Software Engineer to join the newly formed Platform Modernization team. In this role, you'll architect and implement automation tools and internal platforms that transform how the Infrastructure Group delivers and operates services. Your work will focus on delivering durable, maintainable software solutions that abstract infrastructure complexity and promote scale and autonomy. The ideal candidate has a background creating scalable systems from scratch that automate complex structures. The long-term goal for this role is to be the center of development and foundational point of the infrastructure group. You'll continue the plans to build an internal orchestration platform and providing expertise that enables infra teams to have business logic integrated with their systems.

Responsibilities:

• Tactical Work (40%)
• Design and implement backend systems that abstract infrastructure concerns and enable self-service capabilities.
• Own the development and support of internal tools, APIs, and automation frameworks used by infrastructure and application teams.
• Drive enhancements to CI/CD pipelines using GitLab, focusing on security, repeatability, and observability.
• Solutions Architecture (35%)
• Define backend architectures and patterns that scale across infrastructure domains.
• Create design documents, system diagrams, and proof-of-concepts that guide development and integration.
• Leverage Kubernetes and infrastructure-as-code tools to deliver reusable software components and automation services.
• Strategic Work (25%)
• Collaborate with senior stakeholders to align platform modernization initiatives with long-term goals.
• Guide technology direction and best practices across teams.
• Mentor engineers and foster a culture of strong backend engineering, maintainability, and continuous improvement