Principal, Product Manager - Pre-Order Fulfillment

Principal Product Manager Pre-Order Fulfillment

About the Role

We are seeking a Principal Product Manager to define and drive the long-term strategy for pre-order fulfillment in Walmart's Automated Pickup and Delivery (APD) program. This team plays a central role in the fulfillment lifecycle by making sure that inbound workflows from dock to decant & beyond deliver the right items, in the right condition, into automation so downstream processes can operate at scale. As a Principal PM, you will be a strategic thought leader, setting the vision for how Walmart manages inbound-to-automation workflows across thousands of stores, ensuring that we maximize the throughput of units processed by automation and create the foundation for world-class order fulfillment.

Key Responsibilities

• Define and communicate a multi-year vision for pre-order fulfillment, spanning freight receiving, decant, ICQA, and automation readiness.
• Lead cross-functional integration with supply chain, replenishment, and automation teams to ensure inbound workflows are accurate, scalable, and automation-ready.
• Expand throughput into automation by shaping strategies that enable Walmart to process more of its assortment robotically.
• Drive innovation in decanting and quality control systems, ensuring automation receives the right items in the right condition.
• Shape Walmart's strategy for AI- and robotics-enabled inbound workflows.
• Act as a bridge between executives and product teams, ensuring clarity on trade-offs and long-term bets.
• Establish Walmart as an industry leader in inbound automation practices, including partnerships with vendors and thought leaders.
• Mentor Staff and Senior PMs, building organizational capability.

AI-First Mindset & Automation Leadership

As a Principal PM, you'll shape Walmart's enterprise approach to AI in pre-order fulfillment:

• Define how AI integrates into freight receiving, decant, and ICQA strategy.
• Champion adoption of AI-driven forecasting, inbound simulation, and error detection.
• Partner with data science and engineering to evaluate emerging AI/robotics tech.
• Anticipate risks and lead responsible AI governance across pre-order processes.
• Influence stakeholders and external partners on Walmart's vision for AI in automation.

Qualifications

• 810+ years in product management, ideally with inbound/store ops or supply chain automation focus.
• Proven experience shaping enterprise-scale strategies and delivering cross-functional initiatives.
• Strong executive communication and influence skills.

Key Goals & Metrics

• Throughput: Grow % of assortment processed via automation.
• Efficiency: Reduce inbound labor per unit while maintaining accuracy.
• Readiness: Ensure automation receives validated, eligible items consistently.
• Scale: Drive adoption of standardized inbound processes across multiple sites/vendors.