Practice Coordinator- ENT

Practice Coordinator

Department/Unit: Albany Community ENT

Work Shift: Day (United States of America)

Salary Range: $51,755.37 - $77,633.06

Job Profile Summary

The Practice Coordinator provides day-to-day management of administrative activity within the division. Responsible for staff supervision, planning, cost center management, program and special-event coordination. Works closely with the Practice Administrator, Practice Manager and the Division/Department heads to establish and maintain an efficient, cohesive and productive work team with the Department/Division assigned.

Essential Duties and Responsibilities

• Administrative Responsibilities: Compliance with organizational standards, Submission of Payroll, and Utilized problem-solving skills in the day-to-day management of activity in the Division
• Human Resource Responsibilities: Directly supervises all administrative support staff, Ensures competency of staff, Engages in conflict resolution when necessary, Complies with all Center Wide employment policies, Communication with staff, Hiring Process, Employee Development & Recognition orientation, signing up for training, and Maintenance of Employee Files
• Budget Management: Manages divisions operating expenses in accordance with annual budget, Completes check requests, green requisitions, and travel reimbursements in accordance with Center-Wide policies, Enters check requests into Expense database, obtains signatures in accordance with Authority to Act, Tracks physician CME expenditures, and Participates in Monthly P&L review
• Schedule Management: Monthly, weekly, and daily reconciliation of physician schedules, Physician off-site time, Fills available slots, and Template management
• Responsible for billing process: Insures all necessary billing information is obtained, Works the open encounter report, MCPG reports, and Completes billing follow-up as requested
• Patient Satisfaction: Review of NRC data, Ensuring quick patient through put, and Tracks appointment availability and patient access
• Physician Initiatives: Meaningful Use, and Physician onboarding

Qualifications

• Associate's Degree - required
• Bachelor's Degree - preferred
• 1-3 years in supervision and management of a medical practice - required
• To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.
• The requirements are representative of the knowledge, skills, and/or ability required.
• The skills necessary include financial, analytical, communication and personnel skills.
• Computer literate in areas of word processing and spread sheet programs.
• Interpersonal skills are also necessary to form a cohesive team.

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Lifting - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Rarely
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.