Platform Reliability, Availability, Serviceability & Manageability Software Systems Engineer

Company: Qualcomm Technologies, Inc.

Job Area: Engineering Group, Engineering Group > Software Engineering

General Summary:

Mission: We are dedicated to transforming the industry by reimagining silicon and developing next-generation computing platforms. By joining our team, you’ll collaborate with world-class engineers to create innovative solutions that push the limits of performance, energy efficiency, and scalability. Our focus is on developing reference platforms based on Qualcomm's Snapdragon SoC, delivering a comprehensive solution that includes hardware, software, reference designs, user guides, SDKs, and more.

Job Summary:

Qualcomm is seeking an experienced ARM Platform RAS and Manageability Software Systems Engineer to help create and deploy robust RAS and manageability solutions for our cutting-edge compute platforms based on Qualcomm Oryon CPUs. The ideal candidate will have a deep understanding of ARM architecture, RAS principles, and system manageability considerations.

As a Software Systems Engineer, you will take on a technical leadership role within the product software team, working closely with cross-functional engineering teams, including SoC, CPU, software, firmware Architecture, Designers and product management. You will be responsible for delivering a high-reliability software stack, minimizing downtime and ensuring efficient maintenance cycles.

Key Responsibilities:

• Help design, integrate and validate at-scale RAS features for ARM-based compute platforms and develop manageability solutions to monitor and maintain system health.
• Actively engage with the ARM and OCP community to stay updated on the latest developments and ensure alignment of the architected solution with the community direction.
• Collaborate with cross-functional teams, including SoC, CPU HW, HLOS, and BIOS software teams, to ensure seamless adoption and integration of the RAS solution by the OEMs and Hyperscalers.
• Provide technical leadership and oversight to various HW and SW teams involved, ensuring compliance with required ARM specifications.
• Collaborate with customers to guide and support the development of custom software solutions leveraging Qualcomm CPUs.
• Prepare and present clear and comprehensive technical documentation and reports tailored to the needs of stakeholders, including engineering teams, senior management, customers, and suppliers.
• Partner with internal teams, marketing, end-customers, OEMs, and suppliers to create software roadmaps and detailed requirement documentation.

Minimum Qualifications:

• Bachelor’s degree in Computer Science/Engineering, Electrical Engineering, or a related field.
• 10+ years of experience in designing software and firmware for various compute environments.
• Strong expertise in modern operating systems, ARM64 architectures, hypervisors, software reliability and manageability, and software development methodologies.
• Deep proficiency in Linux kernels, RAS, System Manageability, DDR, PCIe, and communication protocols such as I2C, SPI, and MDIO.
• Practical experience with in-lab debugging tools.
• Strong technical documentation skills and excellent written and verbal communication.

Preferred Qualifications:

• Master’s degree in Computer Science/Engineering, Electrical Engineering, or a related field.
• 15+ years of experience in software development & design for commercially deployed compute platforms.
• In-depth knowledge of ARM architectures for various compute environments and relevant BSA, BBR, and Manageability specifications.
• Deep understanding of ARM RAS specification, ARM CPU RAS extensions, and Software components (SDEI, APEI, UEFI CPER) specifications.
• Proven success in architecting and delivering solutions for a commercially deployed Compute environment.

Minimum Qualifications (alternate format):

• Bachelors degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience.
• Or Master’s degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience.
• Or PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience.
• 4+ years of work experience with programming languages such as C, C++, Java, Python, etc.

Equal Opportunity Employer: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, Qualcomm is committed to providing an accessible process. You may email or call Qualcomm's toll-free number found here. Qualcomm will provide reasonable accommodations to support individuals with disabilities to participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities.

Pay range and Other Compensation & Benefits:

$192,600.00 - $289,000.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants. Our benefits package supports success at work and at home. Your recruiter can discuss details and US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.