Pharmacy Technician - Supply Chain

Pharmacy Technician

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Beth Israel Lahey Health is a world-class integrated health system providing patients with better care wherever they are. Our 120,000 square foot facility in Westwood, MA, provides state of the art pharmacy services to our systems' patients and employees. We specialize in patient-centered care, adherence packaging, specialty drug services, mail order services, prior authorizations processing, and patient counseling. We are seeking highly motivated energetic and experienced pharmacy technicians to help with the picking, packing, shipping, and daily operations for our supply chain team. Our goal is to provide the highest level of service and become the operational hub for all of our member institutions.

Primary Responsibilities:

• Responsible for supply chain operations in the pharmacy, warehouse, and loading docks including, but not limited to:
• Staging product for deliveries
• Coordinating with pharmacy and delivery service personnel to ensure accurate transfers
• Receiving product from delivery companies
• Stocking of items in designated areas within the warehouse
• Pick, pack, and ship packages of various sizes
• Material handling: receiving, unloading, and stocking shelves, inventory cycle counts, product organization and stock rotation

Maintaining and procuring inventory of packaging and pharmacy supplies.

Maintenance and filing of required recordkeeping and logs.

Safe operation of equipment essential to safely and accurately complete assigned duties, including dollies or motorized equipment.

Communicates any problems to the supervisor including issues with the merchandise location system or with the merchandise being loaded/unloaded.

Cleans up and disposes of boxes, packing material, and pallets, as well as routine cleaning and maintenance of pharmacy and loading dock areas, including pharmacy equipment.

Participates in ongoing training regarding technology upgrades and new systems applicable to the position.

Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals Rotates through different departments, as necessary, to meet the demands of the business.

Required Qualifications:

• High School diploma or GED required.
• Registration with the Massachusetts Board of Pharmacy as a Registered Pharmacy Technician or Pharmacy Technician Trainee.
• 2+ years related work experience in pharmacy.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

• Inventory, shipping & delivery, and/or pharmacy fulfillment experience.

Competencies:

• Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
• Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
• Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager.
• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
• Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Social/Environmental Requirements:

• Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.
• Work routine is fairly consistent, but employee needs to be able to use judgment to respond to events several times a week.
• No substantial exposure to adverse environmental conditions

Health Care Status: HCW 3: Regular provision of service in a patient care area. Examples: Unit coordinators, lead coordinator/supervisor, patient liaison, nutrition services, environmental services, registrars, information desks, security, etc.

Sensory Requirements:

• Close work (paperwork, visual examination), Monitor Use, Visual clarity feet, Conversation, Telephone, Background Noise.

Physical Requirements:

• Heavy work: Exerting up to 100 pounds of force frequently to move objects. Use of machinery, including forklift, power pallet jack, and manual pallet jack Most elements of the job are active, and the employee will be required to stand for periods of time or move throughout the hospital campus This job requires frequent movement. Occasional sedentary work with keyboard use.