Pharmacy Technician, Specialty Care

Job Description
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.
What you will be doing:
Our Specialty Care Technicians coordinate the care for patients that are starting and maintaining therapy on Specialty Pharmaceutical (SP) products. Agents perform benefits investigations with third party payers and coordinate authorization for payment with the prescribing physician. Agents direct the purchasing and filling of SP products with Albertsons Safeway pharmacies and coordinate the administration of the product, connecting the patient and the pharmacy staff.
This position will be based out of Boise, ID or Itasca, IL.
Main responsibilities

• Benefits investigation -- determining coverage, facilitating prior authorization and communicating coverage to the patient.
• Care Coordination -- facilitating the buy, bill and administration of SP products within the company pharmacies and company mail order.
• Therapy Support (Specialty)- Tracking patients on SP products conducting refill reminders, therapy questionnaires and coordinating just in time ordering and pick-up in the company pharmacies and the company mail order.
• Store Support - Coach pharmacy teams on workflow and policies related to SP products and support their efforts to serve their patients and grow their business
• Prescriber Coordination - partner with prescribers to ensure that mutual patients have convenient access to, and remain adherent to, prescriber therapy

We are looking for candidates who possess the following:

• High school diploma or GED.
• Certified Pharmacy Technician.
• Two years' experience as a Pharmacy Technician.
• Preferred experience with Albertsons or Safeway Pharmacies
• Experience in acquiring prior authorization from third party payers.
• Problem solving abilities and attention to details.
• Administration skills, such as planning and organizing, resource management and the ability to set priorities and coordinate work activities.
• Customer relations skills including meeting customer needs and establishing a service environment. This involves the ability to identify requirements of internal and external customers, focus on achieving optimal results, and develop solutions that positively affect customer satisfaction.
• Good computer skills including Microsoft Office
• Preferred experience with PDX, EPS and Enterprise

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values
The pay range is $18.90 to $24.60 per hour. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO Vacation pay/Flexible Time Off, paid holidays, bereavement pay and retirement benefits (such as 401(k) eligibility).
A copy of the full job description can be made available to you.
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About Us
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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