Pharmacy Technician Call Center Support

Pharmacy Technician Opportunity

Join a fast-paced, patient-focused team supporting pharmacy operations in a dynamic call center environment. This is an excellent opportunity for licensed Pharmacy Technicians who are passionate about customer service and healthcare. You'll play a key role in ensuring patients receive timely medication refills and shipment coordination, while also supporting fulfillment operations.

Location: Memphis, TN

Schedule: MondayFriday, 7:30 AM 4:00 PM (occasional overtime may be required)

Pay Rate: $19.00/hour

Employment Type: Contract assignment, potential for hire

Key Responsibilities:

• Handle inbound and outbound calls with professionalism and empathy
• Resolve patient and provider inquiries efficiently and accurately
• Process medication refills and coordinate shipment schedules
• Assist with prescription fulfillment, packing, and order picking as needed
• Maintain compliance with company policies and procedures
• Adapt to changing business needs with scheduling flexibility

What We're Looking For:

• Current, up-to-date resume
• Active Pharmacy Technician license in the state of Tennessee
• At least one year of call center experience highly desired
• Healthcare or pharmacy experience strongly desired
• Strong communication and interpersonal skills
• Detail-oriented with excellent problem-solving abilities
• Proficient in Microsoft Office
• Ability to type 35+ WPM

What's In It For You:

• Competitive pay rate
• Opportunity to cross-train across departments
• Potential for hire

Benefits for Manpower Associates (Upon Eligibility):

• Medical, dental, disability, and life insurance
• 401(k) retirement plan
• Full tuition coverage
• Employee Assistance Program
• Referral bonuses
• And more!

Ready to make a difference in patient care while growing your career in pharmacy operations? Apply today!