Pharmacy Care Coord Traveling to Clinics

Company : Baptist Health
Location : Lagrange, GA, 30240
Posted Date : 15 September 2025
Job Details
Pharmacy Care Coordinator - Clinic/Traveling
Baptist Health is searching for a Pharmacy Care Coordinator - Clinic/Traveling to join our team at the new Central Pharmacy, 1051 New Moody Lane, LaGrange, KY, Louisville, KY vicinity.
Responsibilities include:
- Completes benefit investigations to verify patient eligibility for prescribed specialty medications.
- Assesses requirements for authorization of medications and maintain knowledge of payer formularies and reimbursement.
- Supports third party prior authorization process and obtain appropriate overrides for new patients.
- Maintains accurate insurance information and monitor for prior authorization renewal needs to avoid gaps in medication therapy.
- Identifies financial assistance options to maximize copay savings and increase therapy adherence.
- Serves as a liaison with physicians, nurse practitioners, physician assistants, pharmacists, nurses, and social workers to provide administrative support and communicate changes in medication-related coverage.
- Utilizes the Electronic Health Record (HER) to maintain communication between departments and ensure accurate documentation in patient electronic charts.
- Performs phone functions professionally and in a timely manner, including answering phones, returning calls, and checking voice mail.
- Coordinates patient scheduling for initial and follow-up appointments.
- Triages patient clinical questions and third-party insurance denials to the pharmacist for intervention as appropriate.
- Facilitates adherence to medications by coordinating face-to-face or telephonic patient outreach for timely refills.
- Maintains a record of activities to support data collection, analysis, and ongoing reporting to leadership related to patient metrics and financial performance.
- Acts as a contact person for all non-clinical patient/customer questions.
- The main work location will be at the new Central Pharmacy in LaGrange, KY. Some travel will be required at times within the Louisville & New Albany, IN areas to cover for clinics when needed.
Minimum qualifications:
- High school diploma or equivalent.
- Current or eligible for Kentucky pharmacy technician registration (if not already registered with KY Board of Pharmacy, registration requires only an application and fee).
- National Pharmacy Technician Certification preferred.
- 2+ years pharmacy technician experience preferred.
- Prior experience with third party billing, financial counseling, or medical terminology and coding preferred.
- Prior experience with Epic EMR preferred.
- Intermediate knowledge of computer systems and software, including Microsoft Excel and Microsoft Word preferred.
- Demonstrated ability to collaborate with healthcare providers and patients to communicate effectively as a patient advocate preferred.
- Some travel will be required at times within the Louisville & New Albany, IN areas to cover for clinics when needed.
- Valid driver's license required.
Benefits:
- Tuition Assistance reimbursement program
- Paid Time Off available for use upon hire
- Company paid Maternity and Paternity Leave
- Bereavement Leave (includes pets)
- Employee Assistance Program
- Retirement plans with company match
- Company paid Basic Life Insurance & Long-Term Disability
- Health Insurance, Pharmacy, Dental, Vision and much more!
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
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