Payment Controls Cross-disciplinary Controls Senior Lead Senior Vice President

Payment Controls Cross-disciplinary Controls Senior Lead Senior Vice President

Working at Citi is more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact.

Job Overview

Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role.

Cash Services is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization and robust payment capabilities controls, empowering our organization to thrive and our employees to succeed. Payment Controls Operations, as part of Cash Services, is responsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi. Leads strategy and initiatives to implement new or enhanced governance processes and enable operationalization of enterprise-wide standards.

Responsibilities

• Lead development and implementation of governance frameworks and processes as part of strategic initiatives related to existing movement of funds controls.
• Drive design and execution of training and certification frameworks and disciplines as related to enterprise movement of fund controls.
• Assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes. Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk.
• Drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies. Support oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
• Drive execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
• Responsible for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality.
• Responsible for the coordination and comprehensive management of issues with key stakeholders.
• Drive issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures.
• Manage the development and implementation of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision making in line with the expectations of senior management, Board, and Regulators.
• Manage the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards.

Qualifications

• 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Knowledge of payment controls practices and frameworks.
• Knowledge of requirements related to training standards and respective governance processes.
• Ability to identify, measure, and manage key risks and controls.
• Track record leading Control related projects and programs. Ability to see the big pictures with high attention to critical details.
• Develop and implement strategy and process improvement initiatives.
• Comprehensive knowledge of Citi's businesses and functions and their risk profiles.
• Developing new ideas and improving current processes to proactively mitigate risks.
• Requires an ability to provide challenge and make recommendations for risk and controls remediation.
• Expert knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Expert understanding of compliance laws, rules, regulations, and best practices.
• Deep understanding of Citi's Policies, Standards, and Procedures related to movement of funds, ORM and/or ERM practices.
• Strong leadership, decision-making, and problem-solving skills.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Ability to deliver compelling presentations and influence executive audiences.
• Strong sense of accountability and ownership, with strong results orientation.
• Excellent communication skills; ability to engage and inspire across stakeholder groups.
• Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education

Bachelor's/University degree, Master's degree preferred