Patient Services Specialist

Company : SimonMed Imaging
Location : Redwood City, CA, 94063
Posted Date : 8 October 2025
Job Details
Join the fastest growing outpatient radiology practice in the Nation - SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We cant wait to meet you!
ESSENTIAL FUNCTIONS:
- Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services.
- Directly responsible for the overall administration, coordination, and evaluation of the patient registration, check-in, check-out and insurance verification process.
- Informs patients of costs for care being provided and guides them to appropriate resources for further information.
- Answers telephones, relays messages and greets visitors/patients.
- Has knowledge of commonly used concepts, practices and procedures.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services while providing excellent customer service.
- Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.
- Adheres to policies, procedures, guidelines relative to departmental operations.
- Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice.
MINIMUM QUALIFICATIONS: Requires a high school diploma or its equivalent and 0-2 years of related experience.
PHYSICAL DEMANDS: This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking.
DRESS ATTIRE: Business Casual or scrubs dependent on department.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.
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