Patient Service Technician II Float- Lab Services-Kelsey Seybold Clinic: Main Campus

Patient Service Technician

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

Primary Responsibilities:

The Patient Service Technician will:

• Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider
• Perform CLIA waived testing (i.e. urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, monospots, sed rates, rapid streps) as described in the laboratory procedure manual with minimal/no supervision
• Maintain accurate laboratory records and make available for inspections/audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors
• Perform necessary quality controls; participate in proficiency testing program as required, Maintain lab instruments as indicated by manufacturer recommendations and will follow all safety guidelines in effect

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or equivalent from an accredited school
• 2 years of experience required if completion of an accredited Phlebotomy Program OR 3 years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting with 1 year of waived testing and specimen processing experience in clinical setting
• Must obtain BLS through American Heart Association within 30 days of employment
• Those hired into this position must complete the KSC review/skill validation program within 90 days of hire
• Able to use related equipment
• Experience with computers and Windows-based software
• Ability to practice good customer service principles and practices
• Ability to speak, write and understand English

Preferred Qualifications:

• Associate or bachelor's Degree in related field setting
• Certified Phlebotomist and Certified/Registered Medical Assistant
• Member of an accredited phlebotomy National Organization
• Ability to use Microsoft software applications including Word and Excel
• Knowledge of electronic medical record systems
• Prior EPIC experience
• Bi-lingual

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.