Patient Safety Coordinator

Job Summary

Under the leadership of the Quality and Safety Director or Manager, the Patient Safety Coordinator assists with coordination and implementation of the overall high reliability education and sustainment efforts to create and foster a culture of quality and safety among WellStar facility team members, leaders, and physicians. This role delivers education at all levels, consistent with the WellStar Safety First program, and participates in the facility peer safety and intervention program; actively participates in the safety event classification process, including weekly classification activities, facilitates the root cause analysis process, ongoing common cause analyses and supports development of annual patient safety related reports and plans provided to department and organizational leadership.

Core Responsibilities and Essential Functions

Patient Safety Program Operations (Including Safety Event Management)

• Implementing and providing input regarding the evaluation of patient safety and clinical quality improvement programs.
• Assists with training, education development, and deployment of Safety-First program.
• Reviews and updates policy and procedures.
• Delivers patient safety education at all levels.
• Develops strong relationships with key leaders and collaborates with System and Facility Safety & Quality Staff to build and maintain a culture of safety and learning environment.
• Promotes a culture of safety by participating in system-level Culture of Safety Survey activities.
• Provides input and assists with facility action planning efforts using the culture of safety survey results.
• Supports facility participation in the Patient Safety Organization (PSO).
• Supports and participates in review, analysis, reduction activities, and reporting of quality measures.
• Reviews facility safety event data and identifies issues/trends for focused improvement efforts.
• Identifies safety issues through monitoring and reporting incidents.
• Ensures timely investigation of patient safety issues.
• Facilitates data collection, analysis, and presentation of patient safety trends.
• Participates in the safety event management/tracking.
• Assists in the implementation of patient safety initiatives and harm reduction strategies.
• Actively participates in the safety event classification process.
• Supports WellStars Root Cause Analysis process.
• Supports the Apparent Cause Analysis (ACA) process.
• Recommends appropriate actions based on event cause analysis.
• Actively participates in common cause analyses.

Robust Performance Improvement

• Practices innovative design and systems thinking.
• Facilitates robust process improvement.
• Assists in the development of measurement and patient safety improvement strategies.
• Assists with the development of quality/safety reports.
• Supports hospital performance improvement strategies.

Regulatory Adherence and Compliance

• Maintains current working knowledge related to applicable laws.
• Serves as consultant and facilitator regarding patient safety initiatives.
• Ensures adherence to regulatory standards.

Financial/Fiscal Responsibility

• Demonstrates responsibility in financial management.
• Performs other duties as assigned.

Required Minimum Education

• Bachelors Health Administration

Required Minimum License(s) and Certification(s)

All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s)

If RN or other clinical discipline, must be licensed. Basic Life Support Upon Hire Preferred or BLS - Instructor Upon Hire Preferred or Cert Prof Healthcare Quality Upon Hire Preferred.

Required Minimum Experience

Minimum 1 year of experience in healthcare, nursing, or clinical practice. Required and Experience in high reliability and safety design principles Preferred.

Required Minimum Skills

Organizational and interpersonal skills with the ability to work independently as well as with a team. Time management. Excellent written and communication skills. High degree of professionalism, discretion, and confidentiality. Ability to build relationships and foster communication among stakeholders in clinical and non-clinical settings. Skilled computer skills with Microsoft Office.

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