Patient Navigator - Authorization Coordinator

Patient Navigator

Serving at UCLA Health will give you the opportunity to use your specialized abilities to help improve the lives of our patients, their families, and your fellow UCLA Health team members. You'll provide critical support that makes healing happen. We'd love to have you join us.

As a Patient Navigator, you will be the central point of contact for patients at our Radiation Oncology locations, guiding them smoothly through their care journey. Working closely with the front desk Supervisor and Manager, you'll coordinate day-to-day communication, ensuring patients are well-informed and prepared for their appointments. Your role involves obtaining necessary authorizations, managing patient information, and maintaining clear, professional communication at all levels. This proactive position requires strong organizational skills, the ability to handle interruptions, and the capability to triage phone calls effectively.

If you're compassionate about patient satisfaction and clinic operations, apply now to join our team! Salary: $29.42 - $42.14 hourly.

Job Qualifications

Required:

• Skill in speaking clearly and distinctly to groups or on a one-to-one basis using appropriate vocabulary and grammar to obtain and convey information to outside agencies and various individuals at various managerial levels.
• Working knowledge of Radiation Oncology, cancer, and medical terminology.
• Skill in reading correspondence and other written communication in order to determine the urgency of the communication and who should be made aware of it.
• Skill in writing grammatically correct routine business correspondence such as informational letters, memoranda, and notification letters.
• Skill in interacting diplomatically with a diverse population composed of staff, physicians, administrators, and outside personnel.
• Knowledge of University structure and policies sufficient to serve as a resource for questions, referrals, and documentation.
• Ability to establish and maintain cooperative working relations with co-workers. Ability to work as part of a team, collaborating with colleagues.
• Ability to utilize CareConnect to register, encounter, and arrive patients, and to retrieve patient records.