Patient Financial Services Coordinator

Job Opportunity At SSM Health St. Anthony Hospital

It's more than a career, it's a calling.

OKC

Worker Type: Regular

Job Highlights

Department: Chemotherapy

Schedule: Full Time, Days

Starting Pay: $16.41+

Job Summary

Responsible for serving as a resource for patients, coordinating patient financial assistance requests and application review, assisting patients who may qualify for Medicaid or other government or local social service programs, assisting with loan program coordination, and working assigned patient account work queues.

Job Responsibilities And Requirements

Primary Responsibilities:

• Establishes patient payment plans or refers patients to vendor loan program in accordance with established guidelines.
• Provides health benefits counseling, including informing patients of their rights and responsibilities in relation to appropriate government entities and third-party payer options. Assists patients in understanding and completing financial assistance for
• Acts as a primary resource for internal and external questions and assistance in relation to community service programs.
• Coordinates ACHC referrals tracking, including preparation of physician communications.
• Manages assigned patient work queues.
• Documents patient concerns, questions, and account resolution steps in Epic to facilitate comprehensive and accurate account history.
• Reviews and analyzes charity applications to determine a patient/guarantor's financial status and ability to pay
• Reviews Epic, OnBase and other systems to obtain required information such as referral/authorization numbers, ABN or financial responsibility form (FRF) capture, accident or work injury dates, etc.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• Two years' experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department: 3805000040 Chemotherapy

Work Shift: Day Shift (United States of America)

Scheduled Weekly Hours: 40

Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.