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Patient Care Tech-Mhu

UnityPoint Health

Company : UnityPoint Health

Location : Waterloo, IA, 50702

Posted Date : 14 October 2025

Job Details

Overview
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UnityPoint Health - Allen Hospital  

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Patient Care Technician -  MHU

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Part-Time No Benefit: .2 FTE; Friday 3-11

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The Patient Care Technician (PCT) is responsible for a variety of tasks and services to assist in the provision of care and comfort for patients under the direct supervision of a Registered Nurse (RN).  Reports and records observations and contribute to the efficient functionality of the department. 

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Why UnityPoint Health?
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At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

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Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

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  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
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  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
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  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   
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With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

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And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

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Find a fulfilling career and make a difference with UnityPoint Health.

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Responsibilities
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  • Partners with the RN and other healthcare team members to achieve patient care outcomes and goals of care, as identified in the plan of care. 
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  • Performs specific tasks as directed by the RN and other healthcare team members per competency education. Consults and seeks out guidance from RN and/or other healthcare team members, as appropriate and when completing new or unfamiliar tasks or duties.  
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  • Obtains, records and/or accurately enters data into the EMR, as identified in the PCT scope of practice.  Promptly completes documentation to assure an accurate legal record of patient’s care. 
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  • Verbally presents factual, concise, and timely information and/or patient care data to the RN, the healthcare team, patients and/or family members in a professional manner.  
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  • Telesitter (applies to PCTs who have requested to learn this skill and Resource PCTs): Demonstrates understanding and proficiency of the use of the telesitter software.  
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  • Maintains visual observation at all times.  Verbally redirects patient over digital 2-way audio device that is in patient room.  Immediately summons the nursing staff if the patient requires assistance. 
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  • Hand-offs will be done with attention to detail and with safety as a high priority.  Hand-offs are utilized to communicate patient treatment and assessment information, patient education needs, goals of care and other quality care measures at each change of caregiver or setting of care. 
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  • Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections; reporting potential or actual concerns immediately. 
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  • Maintains responsibility and accountability for the knowledge of conditions of assigned patients. 
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Qualifications
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  • Completion of nursing assistant or equivalent course. 
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  • Six months of nursing assistant experience preferred. 
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  • This position does not get reported with Direct Care Workers (DCW). 
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  • Writes, reads, comprehends and speaks fluent English. 
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  • Multicultural sensitivity. 
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  • Microsoft Office – basic computer skills. 
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  • Customer/patient focused. 
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  • Critical thinking skills using independent judgment in making decisions. 
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  • Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty. 
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  • Ability to communicate effectively with patients using a microphone and headset. 
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  • Ability to communicate with hospital staff and respond quickly to patient behavioral changes. 
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  • Ability to use discretion and courtesy when working with patients, visitors, and staff. 
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  • Ability to prioritize simultaneous situations.
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