Patient Care Associate

Company : Yale New Haven Health System

Location : New Haven, CT, 06540

Posted Date : 10 October 2025

Job Details

Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Under the supervision of the Patient Services Manager and the direction of the Clinical Nurse, performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. nPatient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. nAdheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.
EEO/AA/Disability/Veteran
Responsibilities

1. Under the direction of the Clinical Nurse, engages in selected tasks and activities as directed to obtain and report information to assist the nurse in the assessment, planning and evaluation of patient needs, treatment and response to treatment.

1.1 Obtains and records vital signs as delegated by the RN

2. Under the direction of the Clinical Nurse, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care.

2.1 Obtains a 12-lead ECG and continuous Lead II with correct patient information entered.

3. Effectively assists in the care of patients with consideration for the safety of key populations as appropriate.

3.1 Collaborates with members of the multidisciplinary team offering suggestions on addressing patient/family needs, taking into