Patient Care Assistant, Med/Surg- 24 hours, Nights

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Holidays - Every Other Holiday, Monday through Friday, Weekends - Every Other Weekend

Scheduled Hours:

11PM-7AM

Shift:

3 - Night Shift, 8 Hours (United States of America)

Hours:

24

Cost Center:

25080 - 1291 2N IP Adult Acute Care

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The patient care assistant/mental health aide performs a variety of patient care activities and related non-professional services necessary in caring for the personal and emotional needs of adolescent (15 +years, Medical Surgical units only), adult and/or geriatric patients while under the direct supervision of a Registered Nurse.

I. Major Responsibilities:
1. Demonstrates understanding of comfort/safety measures required of population served.
2. Attends ongoing/continuing education programs as appropriate to maintain knowledge base.
3. Performs patient care activities as prescribed by the registered nurse based on established protocols.
4. Adheres to standards of care appropriate to patients assigned and consistent with job skills.
5. Utilizes the correct format for all documentation.
6. Reports significant patient information in a timely manner.
7. Uses effective/respectful communication techniques based on the level of understanding.
8. Assists/participates in monitoring activities related to improvement initiatives.
9. Supports new techniques/procedures to improve efficiency and quality of patient care.
10. Pursuers opportunities to participate in new learning experiences.
11. Maintains/promotes a safe and therapeutic environment for all patients, visitors and other staff members.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. No experience required if certified; if not certified, equivalent experience is required.
2. High school graduate or equivalent preferred and certification or equivalent experience required
3. Receives on the job training under close supervision.
4. Additional preparation and approval required for catheterization (male PCA only).
5. American Heart Association certification for health care provider required upon hire or during orientation and every two years thereafter.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

On-the-job time is spent in the following physical activities:
1. Stand - 1/3 to 2/3
2. Walk - 1/3 to 2/3
3. Sit - 1/3
4. Talk or hear - 2/3
5. Uses hands to finger, handle or feel - 1/3
6. Push/pull - 1/3
7. Stoop, kneel, crouch or crawl - 1/3
8. Reach with hands and arms - 1/3 to 2/3

This job requires that weight be lifted, or force be exerted:
1. Up to 10 pounds - 2/3
2. Up to 25 pounds - 1/3 to 2/3
3. Up to 50 pounds - 1/3 to 2/3
4. Up to 100 pounds - 1/3 to 2/3
5. Up to 25 pounds - 1/3

This job requires exposure to the following environmental conditions:
1. Work near moving mechanical parts - 1/3
2. Toxic or caustic chemicals - Up to 1/3
3. Risk of electrical shock - 1/3 to 2/3
4. Risk of radiation - Up to 1/3
5. Infectious Diseases - 2/3
6. Physical +/or Verbal Abusiveness - 1/3 to 2/3
7. Rotating Shifts - Up to 1/3
8. PPE when indicated - 1/3 to 2/3

(HAC only) Current Basic Life Support Certification required within 30 days of hire.

Harrington Hospital Requirement: Avade 2 (restraint) training completion required within 6 months of hire into role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.