Patient Access Representative II (CNA/MA) - Mother/Baby

Location: CHA Cambridge Hospital 

Work Days: Various  

Category: Medical Assistant  

Department: Postpartum 5 North  

Job Type: Per Diem On Call  

Work Shift: Various Shifts 

Hours/Week: 0.00 

Union Name: CH Laborers 380

The Maternity Suite at Cambridge Hospital is a beautiful unit with lovely views of downtown Boston and Harvard Square. It includes a Labor and Delivery (L&D) Unit and a Postpartum Unit and helps more than 1,100 growing families every year. The 7 bed labor unit has 3 triage bays and 2 ORs. We are proud of our multidisciplinary patient care, our culturally sensitive approach to labor and delivery, and some of the lowest C-section rates in Massachusetts. The Post Partum Unit consists of 12 private rooms with a level 1b continuing care nursery. This unit provides care for mothers and infants right after birth and through the early stages of postpartum to discharge. We foster a culturally sensitive approach to couplet care and early family bonding. 

The Patient Access Representative II (PAR II) position consists of both administrative/clerical functions in addition to the clinical responsibilities of a medical assistant. PAR IIs are essential members by providing the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the facility by facilitating patient flow. Responsibilities include: Completes patient registration according to established protocols. Verifies patient insurance eligibility using Passport. Schedules patient appointments, both new and follow-up, within an appropriate time frame. Creates prescription refill encounters and routes to central pharmacy. Pre-visit chart medical record preparation and information gathering to optimize the visit. Other duties as required. 

Qualifications 

High School Diploma 

AHA or ARC BLS Healthcare Provider 

Knowledge of a second language is preferred. 

One year of previous experience as a nursing assistant or medical assistant OR currently enrolled in a nursing program and have completed two cycles of clinical rotation OR completion of an approved certified nursing assistant training program OR equivalent experience as determined by the CNO or designee   

 
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.