Patient Access Associate - PB Dermatology

Job Title

Your job is more than a job. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we've built a culture that supports and celebrates the extraordinary.

General Duties:

• Greets patients, guests, and family members.
• Schedules patients for services with appropriate providers at appropriate locations and desired times when possible, ensuring accuracy and timeliness.
• Analyzes current patient information to determine if an account already exists so as not to duplicate records.
• Creates an account for all patients who call for services or who present for services, including walk-in, non-scheduled, and emergency services.
• Registers patients by entering accurate demographic, financial class, and insurance information.
• Activates scheduled accounts and resolves work queue errors.
• Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
• Performs insurance verification tasks.
• Completes messages for providers using the In-Basket messaging system.
• Updates Electronic Medical Records with documentation.
• Performs financial analysis of each case.
• Attempts to collect payment at the point of service.
• Provides patient information on LCMC's financial assistance programs.
• Balances cash drawer daily and prepares cash long at the end of the shift.
• Follows facility cash drawer policy.
• Completes and meets all job-related facility specific LCMC requirements.

Education/Experience Qualifications:

• Required: High School Diploma/GED or equivalent OR 2 years of work experience.

Work Shift: Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way.

Children's Hospital, at the heart of LCMC Health's incredible community of care, has been the go-to hospital for expert children's health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast.

Your extras:

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems it's all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do.

You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Simple things make the difference:

• Take your time to fully and accurately complete the application for employment.
• To ensure quality care and service, we may use information on your application to verify your previous employment and background.
• Applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
• Proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.