Partner Success Coordinator

Impact

As a Partner Success Coordinator located in Birmingham, AL or Minneapolis MN, you will provide key support to ensure the success of Shipt's partnerships with top retail brands nationwide. Collaborating across various teams, you'll help drive business growth and expand Shipt's impact in the delivery market. While no two days are the same, you will support partner success managers and directors (both on-site and remote) with daily tasks, projects, and reporting. Help manage project logistics, coordinating with cross-functional teams to ensure smooth execution of deliverables. Identify and resolve project blockers with internal support teams. Assist with communication, reporting, and relationship-building efforts with retail partners. You will address partner inquiries and coordinate with internal teams to troubleshoot and resolve issues efficiently. Develop a deep understanding of partner operations to advocate for their needs within Shipt. Conduct research on industry trends, competitor activities, and shopper insights to help shape partner strategies. While working with internal teams to analyze data, identify growth opportunities, and implement sustainable solutions benefiting customers, shoppers, and retail partners.

What You'll Need to Be Successful

You have a Bachelor's Degree in Business, Advertising, Marketing or Public Relations or related field. You have 2+ years experience in account support, preferably in the technology, agency or retail sector. You have excellent partner-facing and internal communication. You have the ability to articulate complex concepts and simplify verbally and visually to internal and external stakeholders. You demonstrate curiosity and a customer-service mindset. You have a strong work ethic and sense of urgency while easily manage competing priorities and short deadlines. You are motivated to learn the business from your manager and leadership. You have the ability to think quickly on your feet, adapt to a highly variable environment, change scope and focus with ease. You have a solid organizational skills and attention to detail. You have experience in process creation and improvement. You have the ability to travel as approved by your manager.

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader. Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities. At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day.

Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt's company site at Shipt.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law. Please inform your recruiting contact upon initial connection if you need a reasonable accommodation. If you need assistance filling out a job application, please complete this form.

Employees (and eligible family members) are covered by medical, dental, vision and more. Employees may enroll in our company's 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave. Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

Pay Range: Metro Areas of Boston, District of Columbia, Los Angeles, San Francisco, Seattle and New York City: $62,200-$124,600 All other locations: $51,400-$102,900 Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.