Part-Time Home Care Scheduler

Part-Time Home Care Scheduling Coordinator

ComForCare Home Care in Raleigh is seeking a part-time Home Care Scheduling Coordinator to join our team! As a leading non-medical, in-home care provider serving seniors, we are committed to delivering high-quality care. Celebrating 20 years of compassionate service in the Triangle area, we have been recognized with multiple awards, including News & Observer "Raleigh's Best", Wake Weekly "Best of the Best", and an A+ accreditation from the Better Business Bureau.

Position Overview: The Home Care Scheduling Coordinator is responsible for coordinating and maintaining caregiver-client schedules, ensuring proper shift coverage, and providing exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Schedule Management: Develop and maintain caregiver schedules, ensuring all shifts are covered efficiently.
• Client & Caregiver Support: Communicate schedule updates, address concerns, and resolve conflicts professionally.
• Recruitment & Onboarding: Conduct orientation, conduct bi-annual in-services, background checks, drug screening, compliance documentation, training and personnel management.
• Administrative Duties: Maintain accurate records in scheduling software, assist with payroll verification, keep employee records up to date and support office operations.
• On-Call Responsibilities: Participate in rotating after-hours and weekend coverage to ensure seamless care.

Who We're Looking For:

• Experience: Minimum 1-2 years in home care, healthcare staffing, or scheduling.
• Skills: Strong organizational, problem-solving, and communication abilities.
• Technology: Proficient computer skills and experience with scheduling software.
• Personal Attributes: Empathetic, adaptable, team player, reliable, consistent and able to multitask effectively.

Why Join ComForCare?

• Be part of an award-winning, community-trusted home care provider.
• Work in a supportive team environment that values professional growth.
• Enjoy a part-time, in-person role in our Raleigh (North Hills) office. We value our employees and offer a supportive environment where you can thrive while making a difference in others' lives.

ComForCare Home Care Core Values:

• Care Like Family
• Serve Passionately
• Dignity Matters
• Be Present and Engaged
• Have Fun