Part Time Emergency Department Patient Registration Representative

Opportunities At Owensboro Health

$1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Opportunities at Owensboro Health, in strategic partnership with Optum. Our team of talented people works to improve the health outcomes of the communities we serve. As an Optum employee, you will provide support to Owensboro Health, a nonprofit system with over 200 providers at more than 20 locations, 3 outpatient facilities, a certified medical fitness facility, a surgical weight loss center, and the Mitchell Memorial Cancer Center. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing Together.

This position is part-time (24 hours/week). Employees are required to work Saturday and Sunday 7:00 AM - 7:30 PM CST.

Our office is located at Owensboro Regional Hospital, 1201 Pleasant Valley Rd, Owensboro, KY, 42303.

We offer 6 weeks of paid on-the-job training: 2 weeks on-site (EMR training & 1:1 training) and an additional 4 weeks with mentor. The hours of the training will be aligned with your schedule. Training will be conducted onsite.

Primary Responsibilities:

• Greet patients
• Coordinate patient flow to reduce wait times
• Assist patients with intake processes
• Process walk-in patients and visitors
• Duties include but not limited to:
  • Confirms eligibility and verifies insurance benefits
  • Ensures all necessary demographic and billing information is obtained for patients and entered in the computer system timely and accurately
  • May schedule appointment times using computerized scheduling programs
  • Explains financial responsibilities for services received, payment options, and collection procedures to patients and/or parties responsible for payment
  • Counsels patients regarding insurance benefits and recommends alternative sources of payment and/or financial assistance when appropriate
  • Accepts payments and co-pays
  • Communicates effectively with insurance companies, external agencies, patients, physicians, and team members
• The pace is fast, so your ability to multi-task is essential. You should also enjoy working with people and have the communication skills necessary to build strong relationships with our customers

What Are The Reasons To Consider Working For UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Savings Account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 1+ years of customer service experience
• Ability to work Saturday & Sunday 7AM - 7:30PM CST
• Must be 18 years of age or older

Preferred Qualifications:

• 1+ years of related work experience, including data entry
• Experience in the emergency department
• Working knowledge of medical office procedures and medical terminology

**PLEASE NOTE** The sign-on bonus is only available to external candidates.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.