Overnight Cleaner

Overnight Cleaner Position

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people.

Job Overview

The Bradley hotel, located in the heart of downtown Fort Wayne, is seeking a self-motivated, reliable overnight cleaner. The overnight cleaner's primary responsibility is to maintain the cleanliness and appearance of the hotel including public areas, guest rooms, and restaurant outlets. They also specialize in some of the deep cleaning duties including shampooing and spotting carpet and fabric. They maintain the cleanliness of all assigned areas, to include the provide customers with quality service in a timely and friendly manner. The overnight cleaner may also be responsible for additional valet tasks and covering the Front Desk Agent's break periods as needed.

Essential Functions

• Clean and maintain the back-of-the-house area, including the bathrooms, restaurant outlets, and common areas.
• Clean and maintain the cleanliness and appearance of specified hotel areas to include lobby, hallways, public restrooms, and guest and public areas in and around the hotel including sidewalks.
• Clean and maintain supplies, tools, equipment, instruments, and storage areas to ensure compliance to safety regulations.
• Report needed repairs of equipment or any maintenance deficiency to maintenance or housekeeping supervisor.
• Approach all encounters with guests and employees in a friendly, helpful, courteous and service-oriented manner.
• Attend to guest requests, inquiries and complaints and refer unresolved issues to supervisor or Manager of Duty in a timely manner.
• Check and replenish required supplies and cleaning tools.

Other duties as assigned by supervisor.

Other Functions

Perform work duties in accordance with Company safety and security policies and procedures, as well as in accordance with posted OSHA, HazCom, and Bloodborne Pathogen regulations, and other applicable state and local and federal regulations. Report out-of-the ordinary issues and unsafe conditions immediately. Ensure that services are coordinated to provide the best in guest satisfaction by maintaining contact via telephone with the other departments such as Front Desk, Housekeeping, Bell, and Valet.

Qualification Requirements

The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Ability to handle sensitive, confidential information discreetly and professionally Ability to work independently with limited support Good verbal and written communication skills Strong detail orientation, ability to set priorities, multi-task and meet deadlines Excellent time management skills and strong organizational skills Proven ability to work effectively in an unstructured, fast-paced and constantly changing environment.