Overnight Accessioner Client Services

Full-Time, Overnight Accessioner / Client Services

Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health US News & World Report.

The Accessioner / Client Services position at NY Pathology Lab is crucial for ensuring the accurate and efficient processing of patient samples. This role involves managing the intake of specimens, verifying patient information, and ensuring that all samples are properly labeled and documented. The successful candidate will play a key role in maintaining the integrity of the laboratory's operations, which directly impacts patient care and diagnostic accuracy. Additionally, the Accessioner will serve as a point of contact for clients, addressing inquiries and providing updates on sample status. Ultimately, this position contributes to the overall mission of delivering high-quality laboratory services to healthcare providers and patients.

Minimum Qualifications:

• High school diploma or equivalent
• Minimum 1 year Experience as a laboratory specimen accessioner
• Strong attention to detail and organizational skills
• Minimum typing speed of 45 words/minute

Preferred Qualifications:

• Associate's degree in a related field
• Familiarity with laboratory information systems (LIS)
• Previous experience in client services or customer support

Responsibilities:

• Receive and log incoming specimens, ensuring accurate labeling and documentation.
• Verify patient information and ensure compliance with laboratory protocols.
• Communicate with clients regarding sample status and address any inquiries or concerns.
• Maintain organized records and assist in the preparation of reports as needed.
• Collaborate with laboratory staff to ensure timely processing and delivery of results.

Skills:

Attention to detail is essential in this role, as the Accessioner must ensure that all specimens are accurately labeled and documented to prevent errors. Strong communication skills are necessary for effectively interacting with clients and addressing their inquiries, which helps to build trust and maintain positive relationships. Organizational skills are utilized daily to manage the flow of specimens and maintain accurate records, ensuring that the laboratory operates smoothly. Familiarity with laboratory information systems enhances efficiency in tracking samples and generating reports. Additionally, problem-solving skills are beneficial for addressing any issues that may arise during the accessioning process.

We offer a competitive base salary, generous benefits, including: Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Type: Full Time

Shift: Overnight, Monday-Friday, 10:00pm-6:00am, with 10% shift pay differential between 9pm-5am. (May have flexibility to consider other overnight hours/schedules).