OSR Production Supervisor

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary:

The OSR Operations Supervisor supports the OSR Production Manager in overseeing daily operations of the automated Order, Storage, and Retrieval (OSR) systems. This role ensures smooth execution of production schedules, system performance, and team coordination. The Supervisor will lead frontline associates, monitor system metrics, and drive continuous improvement in throughput, accuracy, and reliability.

Key Responsibilities:

Operational Execution

• Supervise daily OSR operations to meet production targets and service level agreements.

• Monitor slotting and scheduling activities to ensure optimal system utilization.

• Respond to system alerts and coordinate with technical teams for timely resolution.

Team Leadership

• Direct and support a team of OSR operators and technicians.

• Conduct shift huddles, assign tasks, and ensure adherence to SOPs.

• Provide coaching and feedback to team members to foster performance and development.

System Monitoring & Reporting

• Track system KPIs such as throughput, downtime, and inventory accuracy.

• Escalate performance issues and contribute to root cause analysis.

• Maintain logs and reports for shift activities and system performance.

Training & Development

• Assist in onboarding and training new team members on OSR systems and safety protocols.

• Support cross-training initiatives to build team flexibility and resilience.

Collaboration & Communication

• Help the OSR Production Manager to align priorities and updates.

• Communicate effectively with engineering, IT, and logistics teams to support system optimization.

• Participate in daily operations meetings and contribute to planning discussions.

Quality & Compliance

• Ensure compliance with safety, quality, and operational standards.

• Conduct audits and inspections to maintain system integrity and accuracy.

Qualifications:

• 2+ years of experience in warehouse operations or automated systems.

• Strong leadership, managerial experience and communication skills.

• Familiarity with WMS, slotting tools, and automated retrieval systems.

• Ability to analyze data and make informed decisions.

• Comfortable working in a fast-paced, technology-driven environment.

• #LI-JT2

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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