Order Management Specialist

Adecco is assisting a leading innovator in hearing solutions, dedicated to enhancing the lives of people with hearing loss through cutting-edge technology, compassionate service, and manufacturing excellence in adding to their team. We are seeking an Order Management Specialists in Shakopee, MN to join our growing team and help ensure seamless order processing and delivery of audio devices to customers and partners worldwide.

Job Summary:

The Order Management Specialist is responsible for processing, tracking, and managing customer orders from entry to delivery. This role ensures accuracy, timely fulfillment, and communication across internal departments such as production, logistics, sales, and customer service. The ideal candidate will have experience in order management, preferably in a medical device or hearing aid manufacturing environment.

Key Responsibilities:

• Process and monitor customer orders in ERP/order management systems

• Coordinate with production and logistics teams to ensure timely fulfillment

• Review order specifications for accuracy, including product configurations and customizations

• Track order status and proactively resolve any delays or discrepancies

• Communicate with internal stakeholders and customers regarding order updates, backorders, or delivery timelines

• Ensure compliance with regulatory and quality standards specific to medical devices

• Generate shipping documentation and coordinate with third-party logistics providers as needed

• Support inventory control and planning teams by providing order forecasts and insights

• Assist in continuous process improvement for order workflow efficiency

Qualifications:

• 1+ years of experience in order management or supply chain operations; experience in medical devices or audio equipment is a plus

• Strong attention to detail and ability to manage multiple orders and priorities

• Excellent communication and problem-solving skills

• Customer-centric mindset with a focus on timely and accurate order execution

What We Offer:

• Competitive salary and benefits package

• Opportunity to work with purpose-driven products improving lives

• Supportive and collaborative work environment

• Career growth opportunities in a fast-evolving industry

• Weekly pay

To hear more about this opportunity- please Apply Now

Pay Details: $18.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.