Order Entry Clerk

Sales Group Administrator

Provides day to day administration and support of sales group, as well as functions as a liaison between field sales, territory sales, and internal operations.

Call for and process spot contracts as needed, including Wheat Flour orders, Seeds & Grains orders from customers in a timely and efficient manner, where appropriate, positioning the orders in the mill schedule and confirming to the customer the ship or delivery date that can be met.

Support existing contracts including: rollovers, cancellations, maintaining contract balances (debits/credits), databases, and reports (shipped not invoiced, not applied contracts).

Work in close coordination with the Customer and Sales Support Manager, and when appropriate the Sales Representative, informing the business unit on relevant developments pertaining to orders and flour contract position. It is important to the success of the business that sales personnel and customer service function as a team.

Notify customers in advance of any changes in product, volume, or delivery schedule.

Create, document, and manage customer CERTs, Returns, and Rebills.

Coordinate the customer's needs with our ability to ship. This service is the focal point of inquiries which require immediate action and follow up with problems pertaining to product availability, shortages, and invoicing.

Communicates documents to customers for orders requiring special documentation or processing.

Update and maintain customer contact information in AX for Sales Order Confirmations, BOLs, and Traffic demographics.

Works with the Managers and Sales Rep to process information relative to customer rejections and problem shipments into the appropriate reports, databases, email, etc.

This job has a broad base of duties and a widely fluctuating workload. This position is one of high visibility due to daily contact with customers, sales, and mill office and production personnel.

Support Logistics as needed, notifying customers in advance of any changes in product, volume, or delivery schedule.

Data entry, order entry, customer support, outlook, purchase order, invoice processing, excel, clerical, manufacturing industry.

High school diploma with one or more years related experience and/or training.

Must be able to type with the ability to utilize computer programs including word processing, performance appraisal program, spreadsheet applications such as Lotus, and DBC and be able to utilize the email system.

Proficiency in Word, Excel, PowerPoint, Windows applications is required. Must have familiarity with most types of modern office equipment including copiers, computers, phones, and fax machines.

The position requires the need to function in a team environment and interact with all levels of the organization.

The pay range for this position is $25.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Bolingbrook, IL.

This position is anticipated to close on Oct 16, 2025.