Operations Support Specialist

Operations Support Specialist

Sodexo Energy and Resource is seeking an Operations Support Specialist to support one of our Oil & Gas clients in Ames, IA. As an Operations Support Specialist you will be responsible for overseeing work order tickets in our Computerized Maintenance Management Software (CMMS) for services including but not limited to electrical, HVAC, plumbing, fire safety equipment, security systems, building hardware, soft services or other projects as needed. Sodexo provides our corporate service partners with a diverse range of food services and integrated facilities management possibilities. From restaurants to delivery options, to streamlined operations and cutting-edge technology, Sodexo creates a safe, vibrant, and eco-friendly workplace.

What You'll Do

• Responsible for overseeing work order tickets in CMMS for services including, but not limited to electrical, HVAC, plumbing, fire safety equipment, security systems, and building hardware, soft services or other projects as needed
• Assist in providing general customer support to resolve issues
• Assist in providing problem analysis and resolution, either via direct communication with the account or by informing the manager of issues that will require a more in depth effort
• Work with other departments for vendor and product compliance
• May supervise less than two full time employees

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Ability to present self in a highly professional manner to others and understand that honesty and ethics are essential

• Ability to communicate with co-workers and other departments with professionalism
• Experience working in a facilities or industrial environment
• Strong computer experience and experience working in a CMMS ticketing systems

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience