Operations Specialist

Operations Specialist (Temporary)
Location: St. Cloud, MN
Pay Rate: $18-$20/hr
Employment Type: Temporary (with potential for temp-to-hire)
Job Summary
We are seeking a detail-oriented and efficient individual to join our operations team on a temporary basis, with the possibility of transitioning to a permanent role. The primary responsibilities include data entry and processing various documents within our system, Docupace. This role is crucial for handling the increased workload during the end-of-year period.
Key Responsibilities
• Perform data entry tasks accurately and efficiently.
• Process documents from start to finish within Docupace.
• Handle various types of documents such as new account applications, trust documents, attorney-related paperwork, beneficiary information, etc.
• Upload processed documents to the appropriate department queue for further action.
• Manage queues by pulling tasks and ensuring timely completion.
• Answer up to 15 calls per day; phone duties are minimal as contractors are not scheduled primarily for phone work.
Requirements
• Strong attention to detail and accuracy in data entry.
• Ability to work independently in a focused environment.
• Comfortable working with individuals who have accents.
• Experience with document processing systems like Docupace is preferred but not required.
Work Environment
Our team consists of 10 members who maintain a steady workflow without frequent social outings. The culture emphasizes coming to work, staying focused on tasks within queues, and completing assignments before heading home.
Contract Details
This position is initially offered as a temporary contract until April, with potential consideration for permanent employment based on performance and business needs.
Benefits
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $18.00 to $20.00 per hour
Search managed by: Breanna Hall
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.