Operations Readiness Engagement Manager

Operations Readiness Engagement Manager

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally.

Join our Project Delivery Group (PDG), a dynamic team of professionals passionately committed to world-class project delivery across the globe. With expertise in sustainable studies, asset building and operations, and industry-leading efficiencies, our best-in-class team leverages methodologies, governance and systems that are unparalleled in the engineering space. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

Operational Readiness Engagement Manager - CORE

Do you have a passion for operations and operational performance? Do you wish to make a difference to our clients by advising on how to successfully integrate organizational changes generated by their capital projects or how to improve their current performance?

At Hatch you will be part of an employee-owned multidisciplinary professional services firm that delivers a comprehensive range of technical and strategic services, including consulting, technology, engineering, process development, project and construction management to the Mining, Metallurgical, Energy, and Infrastructure sectors. The firm has served clients for over 80 years and has project experience in more than 150 countries around the world. We are widely recognized for our ability to bridge the gaps between research and innovative technologies, and between engineering and reliable operations. The firm is particularly known for working with senior client management to develop business strategies; managing and optimizing production; executing projects that involve the scale-up of process technologies; and managing commissioning, start-ups and ramp-ups. We have delivered unprecedented business results for our clients through a commitment to quality, lower operating costs, more efficient utilization of capital assets, higher standards for safety and risk management, faster start-ups and continuous performance improvements in all projects and programs.

Scope of Position: Seeking a highly accomplished individual to lead and drive Operational Readiness and Ramp up services across Hatch's business spectrum of vertical markets in North America. Reporting to the Regional Director of CORE (Commissioning, Operational Readiness and Ramp-up Excellence), the Engagement Manager will lead teams of specialists and analysts mandated with finding the best solutions for clients across the firm's mining, metals, energy and infrastructure businesses. They combine consulting expertise with deep technical expertise to deliver on Hatch's reputation of excellence, engagement to clients and development of the business. The scope also includes delivering expert services to senior executives for operational readiness, ramp-up, operational improvement support and asset management.

The position will be based in Pittsburgh, or Chicago area office and will require 30% to 40% travel.

The team is looking for candidates who are interested in the following: What will you be doing?

• Working with the CORE Regional leaders to further refine and implement the strategic direction for the North America CORE group, which includes: Refining the strategic road map and existing business plans, expanding and improving market penetration, and enhancing our competitive edge. Ensuring that organizational capability is in place by which to deliver on the group's regional plans, projects and tasks on time and budget. Championing the group's interests to major clients and internal stakeholders. Providing ongoing direction and developmental support to the team. Continue to build world-class capabilities and regional leadership. Focus the team to drive and accelerate the growth of the business, new market development, regional leadership and profitability.
• Leading the expansion of the CORE business and brand into North American markets and engage with strategic stakeholders as needed.
• Remaining abreast of the industry, competitors and trends with a view to ensuring that the firm's regional services best align to market needs. Constantly develop and review client's approach.
• Managing and executing tailor-made operational services and transition to operation programs for clients to meet their economic objectives, using connected, high-performance tools and best practices.
• Working closely with client operation teams on its operational readiness, commissioning and ramp up projects. Assisting with the project risk evaluations and management processes, leading start up planning activities, holding workshops, assessments, and developing business philosophy and operational strategy.
• Providing technologies and solutions in close collaboration with Hatch's Digital and Technical Group to improve our clients' business and future needs.

Required skills: Hatch stands by the quality of its services, which is the result of the know-how of its employees. For this reason, we are looking for candidates who have:

• A bachelor's degree in Engineering, Business or an equivalent combination of education and professional experience;
• 8-12+ years within a heavy industry environment such as mining, metals, energy or infrastructure sectors;
• Demonstrated operational experience (in a supervisory capacity) in areas of Asset Management, Operations or Maintenance.
• A strategically minded individual with excellent communication skills, good interpersonal skills and a willingness to roll-up his/her sleeves.
• High collaborative, strong team orientation well-suited to building consensus in a global concern.
• Experience with project and team management
• Excellent analytical and summarization skills.
• Strong ability to influence and negotiate with others to obtain the best results for the benefit of our clients' projects and organizations.
• Sensitivity to client needs and the ability to establish sustainable, open, and honest relationships.
• Willingness and ability to travel across the country and internationally for work.

Assets that will further strengthen your application include:

• Cross-functional experience and exposure to a variety of roles and responsibilities within operations (site management, production, maintenance, health, safety, environment and community, warehouse and inventory management, etc.)
• Proven experience in building practices focused on operational improvement, operations readiness, commissioning, and ramp up. Consulting experience in the mining and metals, energy, or infrastructure sectors.
• Experience in managing or executing large-scale operational projects, and proven business development skills.
• MBA or EMBA on business administration, strategy, finance or any other relevant field.

What We offer:

• Competitive salary, flexible benefits program and pension plan
• Worklife balance initiatives (home-office, flexible schedules)
• Long-term career development plans, mentorship, leadership programs and in-house corporate learning centre
• Work environment focused on knowledge sharing, recognition of individual and group success; and working for a global industry leader, where you can continue developing your talents while diversifying your experience
• Global network

Why join us?

• Work with great people to make a difference
• Collaborate on exciting projects to develop innovative solutions
• Top employer

What we offer you?

• Flexible work environment
• Long term career development
• Think globally, work locally

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.