Operations Manager - Pharmaceutical Manufacturing

JOB DESCRIPTION

We are seeking an Operations Manager to support a large, state-of-the-art contract development and manufacturing organization (CDMO) located in Holly Springs, NC. This facility is one of the largest end-to-end biopharmaceutical manufacturing sites in North America, specializing in large-scale cell culture production and advanced biologics manufacturing. This is a contract position requiring daily onsite presence, working in close partnership with the customer’s hiring and people managers. The Operations Manager will lead and manage Insight Global consultants/contractors only, ensuring smooth day-to-day operations, team engagement, and process improvement. This role serves as a critical liaison between the CDMO customer, Insight Global, and Evergreen, acting as the central point of coordination to ensure alignment, communication, and collaboration across all stakeholders.

REQUIRED SKILLS AND EXPERIENCE

• 5–10 years in an operational management role, required experience in a pharmaceutical manufacturing environment.

• Background in supporting technical operations such as maintenance, site utilities, HVAC, or instrumentation.

• Strong understanding of industrial or facility operations and ability to communicate effectively with technical teams.

• Proven ability to manage diverse skillsets and roles in a fast-paced environment.

• Experience creating and implementing SOPs, policies, and process improvements.

• Excellent interpersonal and communication skills for cross-functional collaboration.

• Proficiency in Microsoft Office Suite and ability to develop reporting dashboards.

• Strong problem-solving skills and ability to make decisions under pressure.

• Ability to work onsite daily and maintain alignment with multiple stakeholders.

• Familiarity with KPIs, performance metrics, and continuous improvement methodologies.

Compensation:

$50/hr to $56/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.