Operations Manager- Netflix House (Dallas)

Company : Levy Sector

Location : Dallas, TX, 75398

Posted Date : 17 October 2025

Job Type : Other

Category : Management

Occupation : Operations Manager

Job Details

Salary: $65000-$75000

Different perspectives make us better. Were committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levys diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Be the showrunner behind a one-of-a-kind guest experience - Netflix House is coming to Dallas! A new immersive experience that will take guests inside the story. As Operations Manager for Levy at Netflix House you will lead all venue operations, drive service excellence, and champion innovation to bring hospitality to life in an immersive, guest-centered environment.

Qualifications

Bachelors degree in Hospitality, Business Administration, or related field
3+ years of management experience in hospitality, live entertainment, or food & beverage operations
Strong knowledge of operational compliance, safety, and sanitation standards
Proficiency with scheduling, labor management, and budgeting systems
Ability to manage cross-functional teams in a fast-paced environment
Excellent communication and organizational skills
ServSafe certification or similar preferred

Key Responsibilities

Lead operations across front-of-house and back-of-house teams to deliver seamless guest experiences
Develop and maintain staffing plans, schedules, and labor budgets
Ensure compliance with all Levy, Netflix, and regulatory safety/sanitation standards
Collaborate with leadership to execute high-profile events and brand activations
Monitor guest satisfaction metrics and implement continuous improvement strategies
Train and coach staff to uphold Levys service standards and Netflix brand expectations
Oversee daily reporting on labor, operations, and service outcomes
Foster a positive team culture that encourages growth, accountability, and inclusivity

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And well always take care of family, learn more about Levy benefits offered.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.