On Call Banquet Server Wcc- (Harrah's Atlantic City)

Job Title

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Obtains the food when prepared, delivers to respective guest, and then moves on to service another table. Returns to each assigned table periodically to ascertain whether additional items are desired. May occasionally take beverage order from guest. Monitors guest consumption of alcohol and intervenes as needed according to guidelines and as outlined in PRIDE certification.

Open. Ability to carry and balance service tray on shoulder. Must have legible handwriting. Prior waiter/waitress experience preferred.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).

$ 12.00 per hour + Gratuities