Oliver Peoples - Assistant Store Manager - NorthPark Center - Dallas, TX

Assistant Store Manager

Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.

We strived to be the most prestigious and culturally distinctive eyewear company in the world. Committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.

The Assistant Manager assists in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.

Major duties and responsibilities include:

• Ensuring the Luxury Retail point-of-view is well presented when communicating with the media.
• Directing and monitoring all sales and operations activities of the store to ensure operating income and sales objectives are met.
• Recruiting and hiring superior talent with experience in a luxury service environment.
• Creating and maintaining bench strength with a clearly defined succession plan.
• Developing associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffing the store to consistently deliver gracious customer service and meet sales goals.
• Creating an environment that encourages the development of managers and associates; providing challenging assignments and opportunities for management development.
• Recognizing associates for their performance and service.
• Maintaining extremely high standards of presentation and service.
• Communicating the Luxury Leadership Team feedback based on business needs not wants.
• Communicating trends and competition activity to the Luxury Leadership Team.
• Continuously driving the business by analyzing key financial data, monitoring operating efficiencies and identifying business trends/opportunities. Set aggressive action plans.
• Exemplifying Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

Basic qualifications include:

• High School Diploma or equivalent.
• Sales experience.
• Strong financial acumen.
• Effective oral and written communication.
• Polished appearance and public communication skills.
• Organizational and time management.
• Team building and management proficiencies.
• Strong interpersonal skills.
• Critical thinking skills.
• Analytical and computer proficient.
• Detail oriented.
• Flexibility to work non-traditional hours including evenings and weekends.

Preferred qualifications include:

• 5+ years management experience in the luxury service industry.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.