Office Assistant

Company : Hatch
Location : Plainville, MA, 02762
Posted Date : 7 October 2025
Job Type : Part Time, Contractor, Full Time
Category : Administrative Assistance
Occupation : Office Assistant
Job Details
Office Assistant In The Construction Field
This is an exciting opportunity for a motivated individual to join our team as an Office Assistant focused in the construction field.
What you'll do:
- Answering and directly incoming phone calls
- Responding to customer inquiries via email
- Filing of Dig Safe, Bonds, & Permits
- Researching and tracking permits
- Maintaining project spreadsheets
- Assist with scheduling
- Creating and sending invoices
- Assist in scheduling and dispatching personnel based on customer requests and job specifications
- Handle customer inquiries in an efficient, timely and customer-focused manner
- Provide customer feedback and updates on project status
- Coordinate deposits and payments
- Back up to several departments and the front desk
- Maintain inventory of office supplies
- Overseeing facility maintenance, including dealing with contractors and suppliers
- Handle customer service complaints from start to finish
- Perform other related duties as assigned
You'll be a great fit if you have:
- Proficient in using phone systems and handling multiple phone lines
- Excellent communication and high level organizational skills
- High level computer skills
- Attention to detail
- Ability to maintain professionalism with a positive attitude
- Quickbooks experience a plus
- Hubspot experience a plus
Compensation & Benefits:
- Competitive salary based on experience, $19-$25/hour based on experience
- Open to having this as a part time position
U.S. Equal Opportunity Employment Information: Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Benefits: We're thrilled to offer our full-time employees with a healthy benefits package including Health, Life, and Dental Insurances. Additionally, we match in 401k contributions up to 4%. Please note that Hatch is a drug free work environment and all employees are subject to pre-employment and random drug screenings throughout their employment.
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