Nursing Supervisor/Throughput Coordinator

Clinical Operations Manager

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

36 hours per week; 3 (8) hour shifts through the week; 11A-7:30P and every other weekend; 12 hour 7A-7:30P.

Duties/Responsibilities:

• Utilizes staff and resources as appropriate; adjusts staffing according to patient care needs, patient flow, patient acuity, and staff competence.
• Partners with key members of the interdisciplinary team, i.e., hospitalists, pharmacy, nutrition, physical therapy, & case management to achieve common clinical and patient care goals.
• Holds staff accountable for adhering to established standards of practice and hospital policies and procedures.
• Collaborates with unit educators and managers giving feedback for staff performance reviews and clinical competence.
• Coordinates activities between hospital departments and acts as a liaison between physicians, nurses, staff, patients and families.
• Serves as a clinical resource for patient placement working with admitting prioritizing appropriate placement of all admissions and transfers, monitors room availability and turnover of beds.
• Highly visible, rounding throughout the hospital, and attends interdisciplinary rounds.
• Balances priorities to effectively manage administrative and clinical functions on assigned shift.
• Responds to patient care issues and complaints.
• Sends accurate and timely shift reports.
• Delegation of assignment to the Resource Nurse.
• Attends nursing leadership meetings.

Teaching/Learning:

• Demonstrates engagement in lifelong learning and independently identifies own learning needs; participates in educational activities to enable competent performance of assigned duties, with emphasis on leadership.
• Shares new knowledge or practice outcomes at professional conferences.
• Participates in hospital committees.

Authentic Leadership:

• Creates a positive practice and learning environment.
• Demonstrates flexibility and creativity in response to unexpected changes in work load.
• Known as a 'relationship builder' in the practice area- champions working together and creating synergy.
• Participates in the development, implementation, and monitoring of practice standards to assure continuous improvement in the quality of service and care.
• Participates in change process and development of innovative solutions to clinical issues that improve patient care, the work environment, and patient and staff satisfaction.

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Education/Experience Required:

• Bachelor's degree required
• Three to five years acute care nursing experience
• Two years of progressively responsible clinical operations and/or leadership.
• Demonstrated ability to lead by example while effectively managing multiple competing priorities.
• Analytical ability to solve systems issues, synthesize and interpret available data
• Demonstrated critical thinking and problem-solving ability.
• Organizational skill to appropriately set priorities and efficiently complete work.
• Advanced verbal, interpersonal, conflict management, and writing skills in order to perform required leadership duties.
• Computer proficiency inclusive of ability to access and enter data from computerized information systems, e.g., MEDITECH and Microsoft Office programs.
• Physical ability to perform core job responsibilities in accordance with practice setting demands for patient and staff populations regularly served.

Registration/Certification:

• Current RN licensure in the Commonwealth of Massachusetts
• AHA BLS & ACLS certification
• Specialty certification preferred

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled