NOC Specialist

NOC Specialist

Contract to hire: 6 month CTH

Hours/Shift: 10am - 6pm (flexible to later hours - no earlier than 10am)

Clearance requirement: USC - able to obtain a Public Trust

Location: Fully on-site in Bluemont, VA

Daily Responsibilities

• Monitors, troubleshoots, configures, and manages voice, data and satellite networks
• Coordinates with personnel to provide Tier 2 "expert" assistance in all aspects of operating and managing the network
• Requires experience with voice and data systems (e.g., Cisco Voice Over IP, Avaya Aura Audio Conference Bridge, Cisco Call Manager, Cisco CUCM Unity, Avaya PBX, multiplexers, Cisco switches and routers, TCP/IP and Windows) to include planning, evaluation and configuration of routers, bridges and other devices
• Operation and management of systems associated with satellite tracking, providing digital data service to mobile satellite trucks and portable flyaway dishes
• Work to ensure that WAN services at fixed and disaster sites are operational and assists the engineering team to resolve WAN interface issues
• Support new hardware/software acquisition and installation of aforementioned products
• Work is performed at the Mount Weather Emergency Operations Center (MWEOC) Network Operations Center, backup location may be Winchester Virginia and may include a requirement to telework from personal residence on occasion
• Overtime, shift work and weekend tours will be required. Occasional travel may be required, or other duties as assigned. Every 8-9 weeks, will have to make a weekend tour

Must Have

• Proficiency in Cisco Voice Over IP, Avaya Aura Audio Conference Bridge, Cisco Call Manager, Cisco CUCM Unity, Avaya PBX, multiplexers, Cisco switches and routers, TCP/IP, and Windows
• Ability to plan, evaluate, and configure routers, bridges, and other network devices
• Expertise in monitoring, troubleshooting, configuring, and managing voice, data, and satellite networks
• Experience with the operation and management of systems associated with satellite tracking and providing digital data services to mobile satellite trucks and portable flyaway dishes
• Availability for occasional travel and other duties as assigned

Nice To Have

• Proven ability to provide Tier 2 "expert" assistance in operating and managing the network
• Any certifications relating to the job - CCNA, CCNP, CompTIA Network+, CISSP, CCIE

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.